Retail Specialist

About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe's fastest growing companies interest you? If so, then we'd love to chat
What you'll be doing

We need a Retail Specialist to support the training and account management of retail partners and ensuring the best possible partnership. As a Retail Specialist you will act as a key communicator between our operations team and retail partners in order to ensure optimal success.

Day-to-day in this role you'll:

• Train and support Retail venues in Serbia for best possible results
• Create selections and ensure retail partner selections on the platform are accurate.
• Handling retail support together with your fellow Wolters in our Support team.
• Proactively helping retail partners in order to improve their performance.
• Helping out with marketing campaigns for retail partners.
• Assisting the rest of the Retail team in any additional tasks related to working with retail partners.

Our humble expectations

• Experience or strong interest in analytics.
• Proficiency in Excel (Data tables, CSV, Pivot & Powerpivot, Macros)
• Excellent interpersonal skills - you will be working with a lot of different people.
• Experience within account management, customer support or administration.
• Structured, detailed and service-oriented.
• Self-starter and a passion for food.
• Fluency in Serbian and communicative English

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today and don`t forget to attach your CV

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.