Customer Services Intern

2 weeks ago

Belgrade, Central Serbia STRADE Full time €45,000 - €55,000 per year

Who we are:

As a trusted provider of aviation component services, STRADE leads the way in ensuring fast, innovative and high-quality service delivery to customers worldwide through a digitalized operating model. Established in 2021, we became a subsidiary of SR Technics in 2022 and now operate as an independent unit and intrapreneurship venture. Our focus revolves around managing a vast asset base of aircraft components and providing round-the-clock support to airlines, MROs, and trade partners.

The international team of 70 professionals is strategically located across the globe with key hubs in Zurich, Miami, Kuala Lumpur, Amsterdam, and Belgrade.

Our values always guide our actions. We do not beat around the bush. We are learning, constantly. We dare to dream big. As a team we achieve more.

For all roles, we are seeking authentic team players guided by an entrepreneurial spirit, integrity, and a global mindset.

We know great talent comes in many forms. We're building an inclusive workplace where everyone can thrive — and we especially encourage women and underrepresented talent to apply. If this role excites you and your experience aligns with the key requirements, we'd love to hear from you — even if you don't meet every single point.

Position Description:

As a Customer Services Intern, you will play a key role in supporting our team with day-to-day administrative activities that keep our customer operations running smoothly. You will assist with handling customer requests, updating internal systems, and managing documentation. This position is a great opportunity for a student or recent graduate looking to gain experience in a dynamic and collaborative international environment.

What You'll Do (Tasks & Responsibilities):

  • Assisting with administrative tasks related to customer inquiries and transactions
  • Helping maintain accurate documentation and internal records
  • Supporting the tracking of quotes, orders, and follow-ups
  • Contributing to smooth coordination of tasks across regions
  • Collaborating with internal teams to ensure consistent support for customer operations

Who You Are (Personal Competencies):

  • You are currently pursuing or have recently completed a degree in Business Administration, Logistics, Economics, or a related field
  • Are detail-oriented and organized, with strong time-management skills
  • Communicate clearly and enjoy working with others in a team environment
  • Are comfortable working in English (written and spoken)
  • Have solid knowledge of MS Office tools (Excel, Outlook, Word); knowledge of ERP systems is a plus
  • Are curious, proactive, and willing to learn in a fast-paced environment

Why join us:

The greatest advantage of joining our team is the opportunity to elevate your career while working in an innovative environment set to revolutionize the aviation industry.

More reasons to join:

  • Hybrid work environment fully supportive of flexibility to arrange your work in line with your lifestyle and personal context
  • Vibrant company culture, centered around our four values "1 Team", "Extreme Drive", "Constant Learning" and "Always Real"
  • Personal and professional development opportunities, including Radical Collaboration program and Udemy Business account for each employee.
  • Benchmark driven compensation rewarding growth

Thank you for your interest.

By submitting your application, you give your consent that all personal data you have submitted here may be processed by us for the purposes of candidate selection process in our company.

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