Demand Manager

1 week ago

Belgrade, Central Serbia gategroup Full time

We are currently looking to recruit
Demand Manager
for our Shared Service Centre. This position will be based in our beautiful offices in New Belgrade.

Job summary

The
Demand Manager
plays a key role in ensuring accurate forecasts and optimized inventory levels across all locations. In addition to managing day-to-day forecasting, the role
leads initiatives
to improve forecasting processes, analytical methods, and system solutions. The position also supports
analysis and process development
across the supply chain, with a strong focus on demand forecasting and planning efficiency.

Main Duties and Responsibilities

  • Develop, monitor, and adjust forecasts for each item and location to secure optimal service levels and minimize overstock or stockout situations.
  • Lead and coordinate
    development projects
    aimed at improving forecasting processes, analytical tools, and system functionality (e.g., GIM Syncron, Dynamics AX).
  • Support
    analysis and process development initiatives
    within the broader supply chain — focusing on areas where demand forecasting impacts purchasing, production, and distribution planning.
  • Execute and follow up on assortment changes within the system, ensuring smooth implementation and supply chain alignment.
  • Compile, analyze, and refine forecasting data in GIM and AX, focusing on:
  • Operational forecasting
  • Materials planning
  • Safety stock/seasonal profiles.
  • Act as
    Super User
    for the forecasting tool
    GIM Syncron
    , supporting users, maintaining data integrity, and promoting best practices.
  • Ensure all relevant KPIs are defined, tracked, and analyzed to support data-driven decision-making.
  • Collaborate closely with supply chain, purchasing, and sales teams to ensure accurate input data and effective coordination.
  • Develop tools and methods to simplify workflows, strengthen forecast quality, and support continuous improvement across the supply chain.
  • Operate both internally and externally to acquire the necessary understanding of the full supply chain and deliver optimal total solutions for the company and its customers.

Core Competencies and Requirements

  • University degree in
    Supply Chain Management, Logistics
    , or a related field.
  • 2–3+ years
    in supply chain planning, demand forecasting, or logistics operations.
  • Proven experience in
    process improvement
    ,
    data analysis
    ,
    or system development
    .
  • Skilled in
    forecasting tools
    (e.g., GIM Syncron) and
    ERP systems
    (e.g. Dynamics AX).
  • Experience leveraging
    AI
    ,
    machine learning
    , or
    advanced analytics
    to enhance forecasting is a plus.
  • Strong ability to
    collaborate cross-functionally
    and translate operational needs into practical system or process solutions.
  • Advanced proficiency in
    Microsoft Excel
    for data analysis and reporting.
  • Familiarity with
    AI-driven analytics
    ,
    machine learning models
    , or
    predictive algorithms
    used in supply chain forecasting is an advantage.
  • Strong
    analytical
    and
    system-oriented mindset
    , with the ability to connect business processes to system functionality.
  • Analytical and structured:
    Turns data into insights and identifies improvement opportunities.
  • Development-oriented:
    Improves processes, systems, and analytical tools.
  • Collaborative and communicative:
    Works across teams with clear communication.
  • Proactive and accountable:
    Takes ownership and drives tasks to completion.
  • Service- and business-minded:
    Understands how forecasting supports service levels and efficiency.

Please note that candidates must have the right to live and work in Serbia. We regret that only shortlisted candidates will be contacted.

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