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myRewards Support Specialist SP-LP

5 months ago

Belgrade, Serbia Kuehne Nagel Full time
If you are interested in providing excellent customer experience and working in a diverse and fast-growing environment, do not hesitate to learn more about this vacancy. Your Role Supporting myRewards community in various administrative tasks and maintaining ticketing queue. Creating engaging and relevant content for various platforms (Learning@KN, SharePoint etc.). Your Responsibilities
  • 1st and 2nd level systems support (myRewards)
  • Administrative system setup and active participation in the implementation and deployment of updates and enhancements
  • Development and communication SOPs and working procedures
  • Monitoring system performance and securing optimal utilization of the system to achieve excellent quality and efficiency
  • Creating engaging and relevant content for various platforms (Learning@KN, SharePoint etc.)
Your Skills and Experiences
  • Excellent organizational skills and ability to handle confidential information.
  • Proficiency in MS Office (Word, Excel, PowerPoint).
  • Proficiency in HR Systems
  • Advanced knowledge of the English language with good communication skills
  • Excellent analytical and problem-solving skills
  • Experience in content creation
  • Minimum high school diploma
  • Ability to follow defined processes and procedures
  • Customer service orientation
Good Reasons to Join Kuehne+Nagel invests in the development of your talent through Individual development plans tailored to your career goals and also motivates you to deploy your talent for delivering continuous business improvement and customer excellence. You can expect a variety of internal training and access to our internal learning platform and e-library for your personal and professional growth as well as subsidized foreign language courses. We offer you a compensation and benefits system that follows the business trends of service centers. Kuehne+Nagel supports your well-being, therefore we offer you subsidized Fitpass monthly membership, team-building events, sports activities and fresh seasonal fruit in a healthy environment. Our employees have the opportunity to experience both working from the office and from home, since we take turns with remote work. We are continuously building our local and global network and our service portfolio, creating career opportunities in different fields of work worldwide. Most importantly, we build a company culture that puts people at the center of what we do and wants to deliver progress to the society (people & planet) To find out why Kuehne + Nagel is the best place to advance your career, start a conversation with us and click apply today