Customer Support Professional

4 days ago


Belgrade, Central Serbia beBeeSupport Full time

We are looking for a fluent French speaker to join our Customer Support Team and provide world-class assistance to customers.

Responsibilities

  • Provide support on inquiries and complaints by phone, email, or chat
  • Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
  • Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
  • Strive for client retention and loyalty and aim for a positive response to the customer's inquiry

Requirements

  • Native or near native German speaker
  • B2-level English
  • Passion for customer support, competitive and a risk-taker
  • At least a high school diploma or completed vocational training
  • Previous experience on customer sector will be considered positively

Benefits

  • Monthly performance bonus
  • Indefinite duration package
  • Private Health Insurance
  • Fit pass
  • Excellent growth opportunities in a multinational industry leader


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