Chief Technical Operations Officer

6 days ago

Belgrade, Serbia beBeeSystemAdministrator Full time
System Administrator

We are looking for a highly skilled and experienced System Administrator to join our team. The ideal candidate will have a strong background in system administration, with a focus on providing top-notch technical support to employees.

Key Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries in Jira, in person, via corporate messenger, or over the phone.
  • Write training manuals and documentation.
  • Train computer users on system use and best practices.
  • Maintain daily performance of computer systems.
  • Ask targeted questions to determine the nature of technical problems.
  • Walk customers through step-by-step problem-solving processes.
  • Install, modify, and repair computer hardware and software.
  • Clean up and optimize computer systems.
  • Run diagnostic programs to troubleshoot and resolve issues.
  • Resolve technical issues related to LAN, WAN, and other network systems.
  • Install and configure computer peripherals for users.
  • Follow up with customers to ensure issues are resolved.
  • Maintain and manage inventory of IT assets.

Requirements:

  • At least 3 years of experience working in a system administration, help desk or IT support environment.
  • Ability to diagnose and resolve basic technical issues.
  • Ability to work in a fast-paced environment.
  • Excellent oral communication skills.

Benefits:

  • Learning and development opportunities.
  • Interesting and challenging tasks.
  • Relocation package.
  • Opportunity to develop language skills.
  • Private medical coverage.
  • Time for proper rest.
  • Competitive remuneration level with annual review.
  • Teambuilding activities.

Important: This is an on-site position based in Belgrade. Remote or hybrid work is not available. Candidates must either already be in Belgrade or be willing to relocate. Full relocation support will be provided if necessary.

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