Digital Commerce Solutions Specialist

6 days ago


Belgrade, Serbia beBeeSupport Full time

About NCR VOYIX Corporation

We are a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. Our company is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.

For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, we transform the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are at the center of everything we do.

Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.

We have earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Job Title: SAS - L1 Support

Scope: We offer support services that help resolve issues with our products and services, as well as other related products and/or equipment.

Main Responsibilities: To ensure the customer's entitlement of services, remotely deliver solutions and verify resolution of a customer's issue when necessary. Work directly with the customer to understand the problem and escalate it if required.

Key Requirements: Fluent English, previous experience in technical support and direct customer contact, and previous experience in networking or on System Administration positions is a great advantage.

Benefits: This entry level position offers opportunities for career growth and professional development. You will be working in shifts (24/7).



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