Control Room Operator

2 weeks ago

Belgrade, Serbia The lemon Consulting Full time

Position: Control Room Operator

Location: Belgrade, Serbia

Employment type: Full-time

Work model: on-site

Benefits: base salary.

DUTIES AND RESPONSIBILITIES:

  • Monitor and verify all studio activities according to the organizational standards, ensuring smooth operations
  • Respond promptly to table calls, resolving issues quickly to minimize disruptions in gameplay
  • Maintain and enforce the company's game standards during all live sessions
  • Log and report any operational incidents or discrepancies, ensuring accurate records
  • Support CRO Specialists, Shift Managers, and team leaders with operational tasks to ensure efficiency
  • Stay updated on all procedures, rules, promotions, and game strategies to ensure compliance.

REQUIREMENTS:

  • Fluent in Serbian and English both verbal and written
  • At least 1 year of experience in the Casino LIVE/Online industry
  • Understanding of games and procedures
  • Advanced written and verbal communication skills in English and Serbian
  • Proficiency in PC operations and Microsoft Office
  • Experience in a supervisory or management role is advantageous
  • Familiarity with live casino technology or control room systems will be considered as an advantage
  • A higher degree or advanced education related to management, operations, or a relevant field will be considered as an advantage.

BENEFITS:

  • Competitive salary
  • Private health insurance from day one
  • FitPass membership for sports activities and discounts at popular brands after 3 months
  • International work environment
  • Opportunities for advancement to higher positions in online casino

DepartmentEngineeringLocationsBelgrade

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