Site Reliability Engineer

Have you heard of BlueCat? We're one of those hidden gems that's been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat's Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.

At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

We are looking for a Site Reliability Engineer (SRE) to help design, build, and operate highly available and scalable systems. You will play a key role in improving the reliability, performance, and efficiency of our platform, partnering closely with development teams and infrastructure engineers.

• Design and deploy infrastructure solutions that support scalable and resilient applications.
• Own and continuously improve the reliability and availability of core systems and services.
• Design and implement fully automated CI/CD pipelines for infrastructure and applications.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in an on-call rotation to respond to production issues and drive root cause resolution.

• Proficiency in at least one programming language such as Python, Go, or Java.
• Hands-on experience with Terraform (preferred), or Pulumi for infrastructure provisioning.
• Experience using one or more cloud service providers (e.g., AWS, Azure, Google Cloud) and their IaC frameworks.
• Strong analytical and troubleshooting skills with a proactive approach to identifying performance bottlenecks and areas for improvement.
• Proficient in Kubernetes operations, including deploying and troubleshooting workloads, managing namespaces, services, deployments, ingress controllers, and performing routine cluster maintenance.

• Experience operating self-managed Kubernetes-deployed open-source services, such as Postgres, Elasticsearch, Redis, or InfluxDB clusters.
• Familiarity with platform cost optimization and infrastructure budgeting.
• Proven track record in designing and implementing highly scalable and resilient systems in complex environments.
• Ability to work within constraints to solve both existing and emergent system reliability challenges.
• Strong communication skills with the ability to translate technical issues into business-relevant discussions and manage stakeholder expectations.

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.

In addition, we offer a range of appealing perks, including:

A Professional Development Budget

Dedicated Wellness Days and Wellness Week

A Lifestyle Spending Account

An Employee Recognition Program

Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team

BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.