Technical Support Engineer(J10115)

2 weeks ago

Belgrade, Central Serbia WHES (WEIHENG Energy Storage) Full time $90,000 - $120,000 per year

About the Company
- WHES is seeking a Technical Support Engineer to join our team and play a critical role in the installation, commissioning, and technical support of Battery Energy Storage Systems (BESS). This hybrid role requires hands-on expertise in deploying energy storage solutions across various applications, as well as strong problem-solving skills and responsiveness to customer inquiries and demands.

About the Role
- Key Responsibilities:

  • Deliver technical support, field service, and system commissioning for BESS as needed.
  • Work closely with engineering and operations teams to ensure reliable system deployment and performance.
  • Develop and deliver on-site support activities within project timelines.
  • Supervise on-site commissioning and service tasks, while maintaining proactive communication with relevant departments regarding system status and technical issues.
  • Analyze field testing results and system data, providing high-quality technical reports with clear conclusions and actionable recommendations.
  • Conduct commissioning tests both on-site and remotely to verify system readiness and optimize integration.
  • Translate customer technical issues into product configuration requirements, delivering targeted solutions to resolve system faults or performance deviations.
  • Prepare commissioning reports, system documentation, and technical materials for internal and external stakeholders.
  • Accurately and timely report results and progress on assigned technical tasks in accordance with company procedures.

Qualifications
:

  • Bachelor's or higher degree in Electrical Engineering, Mechanical Engineering or a related field.
  • Hands-on experience with installation, commissioning, or maintenance of power electronics or energy solutions.
  • Strong troubleshooting skills with a problem-solving mindset.
  • Experience in technical support, field service, and system commissioning.
  • Knowledge of grid integration, energy storage applications, and power systems is a plus.
  • Expertise in electrical design, electrical power systems, system performance, and power inverters is a plus.
  • Strong communication skills to effectively interact with customers, internal teams, and stakeholders.
  • Willingness to travel 70% of time for on-site support and commissioning activities.

Join WHES and be part of a dynamic team driving the future of energy storage solutions. If you're passionate about technology, problem-solving, and making an impact, we'd love to hear from you

  • Technical Support Engineer

    2 weeks ago

    Belgrade, Central Serbia Skillcast Full time £55,000 - £60,000

    Position: Technical Support Engineer - SaaS IntegrationsLocation: LondonRemuneration: £55k-60K per annum plus bonus (based on experience)PurposeSkillcast is a premier digital learning provider that helps companies train and motivate their employees to act with integrity and comply with various regulations. We are looking for a Technical Support Engineer in...

  • Junior Technical Support Engineer

    2 weeks ago

    Belgrade, Central Serbia Neo Group Full time €25,000 - €40,000 per year

    We are looking for a Junior Technical Support Engineer eager to start or continue their career in the industry. This role is ideal for someone with a good technical foundation, a willingness to learn, and excellent communication skills. You will assist our partners and internal teams with technical questions, troubleshoot issues under guidance, and gain...

  • Technical Support Engineer

    2 weeks ago

    Belgrade, Central Serbia Heads Talent Solutions Full time €104,000 - €130,878 per year

    Our company helps Microsoft Development Center Serbia get the best externally employed candidates. We are looking forTechnical Support Engineerto join their team.The Microsoft Applied Sciences Group Serbia incubates disruptive technologies for Microsoft's next-gen hardware products and is working on several exciting projects that will shape how computers and...

  • Junior Technical Support Engineer

    2 weeks ago

    Belgrade, Central Serbia Neo Group Full time €45,000 - €55,000 per year

    We are looking for a Junior Technical Support Engineer eager to start or continue their career in the industry. This role is ideal for someone with a good technical foundation, a willingness to learn, and excellent communication skills. You will assist our partners and internal teams with technical questions, troubleshoot issues under guidance, and gain...

  • Junior Technical Support Engineer

    1 week ago

    Belgrade, Central Serbia Way4Services Full time €45,000 - €55,000 per year

    Autumn Internship – October 2025Kickstart your career in a product fintech companyJust graduated with a degree in IT, physics, or mathematics and ready to begin your journey in tech? Want to support real-world systems for top financial institutions and dive into the world of digital payments? Join our internship program and become part of a company that...

  • Technical Support Manager

    2 weeks ago

    Belgrade, Central Serbia DBeaver Full time $90,000 - $120,000 per year

    At DBeaver, our team has a shared vision to integrate data into the routines and decision-making process of every individual. With a dedicated community of over 10 million active users worldwide who constantly inspire us, our open-source approach fuels innovation within.Today, DBeaver is the leading provider of cross-platform enterprise data and database...

  • Technical Support Specialist

    2 weeks ago

    Belgrade, Central Serbia Hunch Full time €40,000 - €80,000 per year

    Technical Support SpecialistDepartment: EngineeringReports to: Technical Support LeadLocation: Belgrade, Serbia (On-site with hybrid flexibility after onboarding)Type: Full-timeReady to launch your career in MarTech?Are you naturally curious about how technology works? Do you get satisfaction from solving complex problems and helping others succeed? If...

  • Technical Support Specialist

    2 weeks ago

    Belgrade, Central Serbia Hunch Full time €40,000 - €80,000 per year

    Technical Support SpecialistDepartment:EngineeringReports to:Technical Support LeadLocation:Belgrade, Serbia (On-site with hybrid flexibility after onboarding)Type:Full-timeReady to launch your career in MarTech?Are you naturally curious about how technology works? Do you get satisfaction from solving complex problems and helping others succeed? If you're...

  • IT Technical Support Engineer

    2 weeks ago

    Belgrade, Central Serbia Ergomed Full time €35,000 - €45,000 per year

    Engaging in everyday tasks, working on tickets, and maintaining oversight of personal and group tickets to ensure timely resolution. Closing and meticulously documenting resolutions or workarounds in the internal knowledgebase to facilitate knowledge sharing and improve future problem-solving efficiency. Conducting incident response, including first-line...

  • Support Engineer

    2 weeks ago

    Belgrade, Central Serbia Hustler Marketing Full time €60,000 - €80,000 per year

    Company Introduction: At SecureCo, we're at the forefront of enterprise voice technology solutions, delivering mission-critical communication infrastructure to businesses worldwide. As a leading provider of VoIP and voice technology services, our mission is to ensure seamless, secure, and reliable communication for our enterprise clients. What sets us...