Technical Support Engineer

2 weeks ago

Belgrade, Central Serbia Heads Talent Solutions Full time €104,000 - €130,878 per year

Our company helps Microsoft Development Center Serbia get the best externally employed candidates. We are looking for
Technical Support Engineer
to join their team.

The Microsoft Applied Sciences Group Serbia incubates disruptive technologies for Microsoft's next-gen hardware products and is working on several exciting projects that will shape how computers and other devices perceive the user and the user's environment. The team works closely with several research and product teams to bring compelling new experiences to the market. A lot of these experiences will rely on cutting edge hardware – and as part of this team, you will have the unique opportunity to work with a wide range of high-end consumer devices.

We are looking for an engineer to manage the growing pool of test devices and collaborate closely with the wider team on regular release testing and comprehensive root cause analysis on different architectures, and to ensure device health of the Azure DevOps agent pool. We expect you to be a hands-on technology enthusiast who can work independently and pro-actively address issues before they become problems.

Responsibilities:

  • Setting up new laptop devices (UEFI/OS/driver installation)
  • Maintaining pool of devices used for development
  • Maintaining an inventory list of devices

Requirements:

  • Experience with managing Windows systems, flashing BIOS, using bootloaders, ...
  • Self-driven problem solver working onsite at Microsoft Belgrade offices
  • Fluent in English
  • (Preferred) Experience with Git, continuous integration and scripting languages (e.g. PowerShell)

Type of engagement

This is an external staff job position. You will have a temporary employment contract with our company, in service of Microsoft Development Center Serbia.

Only selected candidates will be contacted.

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