Operations Coordinator

2 weeks ago

Belgrade, Central Serbia Manpower Serbia Full time €104,000 - €130,878 per year

On behalf of our client, Manpower Serbia is looking for a skilled and responsible candidate for the position of
Operations Coordinator
. The Operations Coordinator is to manage operations for Gaming brands and additionally taking over local brands from the Central Eastern Europe (CEE) region.

Responsibilities:

  • Operational support of global content providers in the gaming sector as well as local brands from the CEE region. Includes setups, testing, forecasting, ordering, stock management and roll-out of products.
  • Implementation of solutions for the distribution of physical gift cards and digital products in collaboration with content and sales partners in global markets
  • Technical onboarding of new content partners
  • Central interface for operational coordination between internal departments, epay country teams, content providers, and sales partners
  • Close collaboration with the local CEE epay team
  • Support for content provider-related projects
  • Coordination of (external) card production, promotions, retailer approvals & rollouts
  • Optimization of existing processes

Daily Tasks:

  • Technical setup and testing of new products
  • Management of product and marketing assets
  • Coordination of approval processes
  • Maintenance of internal documentation
  • Surveillance of essential processes to ensure smooth daily business such as card stock or PIN stock management

Job requirements
:

  • 2 years of experience in operations, IT support, or customer-facing roles
  • Strong IT affinity and customer support skills.
  • Proactive, quick learner, detail-oriented, professional communication skills.
  • Advanced English

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