
Employee Relations
21 hours ago
About Us:
Concepta is a fast-growing, nine-figure DTC company with a portfolio of leading cosmetics and supplements brands. We have a strong presence in influencer marketing, performance marketing, and Amazon sales, with a primary focus on the U.S. market. By combining science-driven product development with an agile, data-led approach, we deliver innovative products that customers love.
The Role:We are seeking an Employee Relations & Onboarding Manager to join our HR department in Belgrade. You will play a crucial role in ensuring new hires are seamlessly integrated and supported while driving a fair, engaging, and compliant workplace culture.
This position is ideal for an HR professional who thrives in a fast-paced, international environment and wants to have a direct impact on employee experience and organizational success.
Key Responsibilities1. Onboarding Excellence
- Lead the onboarding process for all new hires in Serbia, ensuring a smooth transition into the company.
- Deliver engaging orientation sessions and improve onboarding materials in line with Concepta's culture.
- Partner with managers to prepare integration plans for new team members.
2. Employee Relations
- Act as the main HR contact for employees regarding workplace concerns or conflicts.
- Handle employee relations issues fairly, consistently, and confidentially.
- Advise managers on performance management and employee engagement best practices.
3. Compliance & HR Policy
- Ensure compliance with Serbian labor law and HR standards.
- Draft, update, and communicate HR policies and procedures.
- Support audits and compliance initiatives as required.
4. Employee Engagement
- Launch and manage initiatives to foster employee satisfaction, retention, and team spirit.
- Gather feedback through surveys and HR touchpoints to improve culture and processes.
- Contribute to diversity, equity, and inclusion practices within the Belgrade office.
- 4+ years of HR experience with focus on employee relations and onboarding.
- Strong knowledge of Serbian labor law and HR compliance.
- Proven ability to handle employee relations cases with discretion and fairness.
- Experience designing or improving onboarding programs.
- Excellent communication skills in Serbian and English (written & spoken).
- Strong interpersonal skills with the ability to build trust quickly.
- Experience in international e-commerce within an HR department is a must
- Be part of a global company with roots in both Miami and Belgrade.
- Shape the HR culture in Serbia and have a direct impact on people's success.
- Work in a dynamic, fast-growing business with international exposure.
- Competitive compensation package aligned with local market standards.
- Professional development opportunities in a global setting.
- Competitive base salary.
- Paid vacation and holidays in line with Serbian labor law.
- On-site role with opportunities for collaboration and growth.
- Occasional travel opportunities to support international HR initiatives.
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