Customer Support Agent – Arabic language
2 weeks ago
About The Company:
Workanova is a global BPO customer experience specialist, providing exceptional customer care, sales, technical support, and back-office services. With clients across the Fintech, iGaming, and eCommerce industries, we operate in over 10 languages and are committed to delivering outstanding support around the clock.
Responsibilities:
- Proficient interaction with a variety of online systems
- Provide accurate, valid, and complete information by using the right methods/tools
- Effectively respond to customer requests and questions by phone, chat, and email
- Deal with and help resolve any customer complaints
- Following operational procedures in every contact with the customer
Requirements:
- FLUENT Arabic speaker
- Proven customer support experience – one year
- Familiarity with CRM systems and practices
- Ability to multitask, prioritize, and manage time effectively
- Excellent English
- Excellent communication skills
- Strong customer and service orientation
We are offering:
- Challenging and rewarding working environment
- Attractive starting salary, also potential salary growth after first three months
- Opportunity for personal and career development within the Company
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