Customer Support Specialist

2 weeks ago


Belgrade, Central Serbia InTouch Full time €12,000 per year

JOB RESPONSIBILITIES:

Communication with international customers (reception and processing of incoming queries via live chat);

Providing support to clients;

Registration of information in the database;

Interaction with internal departments on different levels regarding specific projects.

REQUIRED QUALIFICATIONS:

Excellent knowledge of Arabic language (Egyptian dialect);

Good knowledge of English;

Confident PC user;

Readiness and ability to learn;

Communication skills;

Stress resistance.

WE OFFER:

Salary from 1 000 EUR;

Clear motivation system;

Schedule: Shifts for 12 hours (day, day, 2 days off / night, night, 2 days off);

Training and mentoring for new specialists;

Friendly team and an enjoyable working environment;

Professional growth and development opportunities;

Office work format with convenient location;

Free breakfast, lunches + unlimited tea, coffee;

Referral bonuses.

WE PROVIDE BY LAW:

Official employment;

Paid transportation expenses;

Social benefits.

We are looking forward to receiving your CV



  • Belgrade, Central Serbia Mplus Serbia Full time €20,000 - €40,000 per year

    The Customer Support Specialists are a business-essential role that serve as the frontline support for our clients, providing SaaS support. We're committed to bringing passion and customer focus to the business.Primary Responsibilities:Develop understanding of internal/external systems and features we supportProvide first-class customer support via phone,...


  • Belgrade, Central Serbia Altery Full time 30,000 - 60,000 per year

    Ability to work collaboratively in a team environment and contribute to team goals.Comfortable working in a fast-paced, dynamic environment and handling multiple tasks simultaneously.About UsAre you passionate about FinTech and eager to shape the future of talent in a fast-paced, innovative environment? At Altery, we believe that exceptional people are the...


  • Belgrade, Central Serbia Passendo ApS Full time €30,000 - €60,000 per year

    Your mission Working from our office in central "old" Belgrade, you will be in contact with clients from all over the world daily. You will form strong international relationships and most likely get used to travelling to Copenhagen to our Danish office.You must be passionate about giving our clients the best possible experience and helping them maximize...


  • Belgrade, Central Serbia CallsU Full time €25,000 - €40,000 per year

    About UsAt CallsU we offer customized calls, emails, SMS messaging as well as mobile chat options to boost conversions.The company uses a tried and tested suite of marketing automation software that allows for no-code and low-code integrations. This amazing suite combines business data with decades of sales expertise to conduct localized calls that align...


  • Belgrade, Central Serbia Semrush Full time €30,000 - €60,000 per year

    Hi thereWe are Semrush, a global Tech company developing our own product – a platform for digital marketers.Are you ready to be a part of it? This is your chance We're hiring for Customer Support Product Specialist.Tasks in the roleSupport users across multiple channels by handling inquiries via email, ticketing systems, chat — adjusting tone and depth...


  • Belgrade, Central Serbia Semrush Full time €30,000 - €60,000 per year

    Hi thereWe are Semrush, a global Tech company developing our own product – a platform for digital marketers.Are you ready to be a part of it? This is your chance We're hiring for Customer Support Product Specialist.Tasks in the roleSupport users across multiple channels by handling inquiries via email, ticketing systems, chat — adjusting tone and depth...


  • Belgrade, Central Serbia Gamdom Full time €30,000 - €60,000 per year

    Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support Agent, where your...


  • Belgrade, Central Serbia Genestack Full time €30,000 - €60,000 per year

    At Genestack, we are tackling the underlying computational and scientific challenges of bioinformatics to provide researchers with software tools that streamline the discovery process and accelerate precision medicine, drug development, and bioinformatics research. Our platform is already deployed at leading pharmaceutical and consumer goods companies —...


  • Belgrade, Central Serbia Workanova Full time €2,200 - €2,800 per year

    ABOUT THE COMPANY:WorkaNovais a global BPO customer experience specialist, providing exceptional customer care, sales, technical support, and back-office services. With clients across the Fintech, iGaming, and eCommerce industries, we operate in over 10 languages and are committed to delivering outstanding support around the clock.ABOUT THE JOB:We're seeking...


  • Belgrade, Central Serbia Semrush Full time €40,000 - €60,000 per year

    Hi thereWe are Semrush, a global Tech company developing our own product – a platform for digital marketers.Are you ready to be a part of it? This is your chance We're hiring for Enterprise Support Specialist (Evening Shift).Tasks in the roleWe're looking for a self-sufficient, analytical, and technically mindedEnterprise Support Specialistto support our...