Customer Support Specialist

1 week ago

Belgrade, Central Serbia InTouch Full time €12,000 per year

JOB RESPONSIBILITIES:

Communication with international customers (reception and processing of incoming queries via live chat);

Providing support to clients;

Registration of information in the database;

Interaction with internal departments on different levels regarding specific projects.

REQUIRED QUALIFICATIONS:

Excellent knowledge of Arabic language (Egyptian dialect);

Good knowledge of English;

Confident PC user;

Readiness and ability to learn;

Communication skills;

Stress resistance.

WE OFFER:

Salary from 1 000 EUR;

Clear motivation system;

Schedule: Shifts for 12 hours (day, day, 2 days off / night, night, 2 days off);

Training and mentoring for new specialists;

Friendly team and an enjoyable working environment;

Professional growth and development opportunities;

Office work format with convenient location;

Free breakfast, lunches + unlimited tea, coffee;

Referral bonuses.

WE PROVIDE BY LAW:

Official employment;

Paid transportation expenses;

Social benefits.

We are looking forward to receiving your CV

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