Salesforce Administrator

We are seeking an experienced
Salesforce Administrator
with
3–5 years of hands-on Salesforce administration experience
to manage, optimize, and expand our Salesforce environment. The ideal candidate will have a strong track record of supporting business teams, implementing best practices, and improving system efficiency to align with company goals.

Key Responsibilities

• System Administration & Configuration
• Manage Salesforce user setup, profiles, roles, permissions, and security settings.
• Configure and maintain custom objects, fields, record types, page layouts, workflows, validation rules, and approval processes.
• Maintain data integrity through regular audits, duplicate management, and cleanup.
• Platform Optimization & Enhancements
• Gather business requirements and translate them into Salesforce solutions.
• Create and maintain reports, dashboards, and list views to support business operations.
• Recommend and implement improvements to enhance platform performance and user adoption.
• User Support & Training
• Provide day-to-day end-user support and resolve system issues promptly.
• Develop training materials and conduct user training sessions.
• Act as the primary liaison between business users and technical teams.
• Integration & Automation
• Support integrations between Salesforce and third-party applications.
• Implement and manage automation using Flow, Process Builder, and other Salesforce tools.
• Compliance & Governance
• Ensure compliance with company policies, industry regulations, and Salesforce best practices.
• Assist in maintaining system documentation, change logs, and process flows.

Qualifications

• Education:
  Bachelor's degree in Business, Computer Science, Information Systems, or related field (or equivalent work experience).
• Experience:
• 3–5 years of Salesforce administration experience in a business environment.
• Proven success managing Salesforce in a mid- to large-scale organization.
• Technical Skills:
• Strong proficiency in Salesforce Sales Cloud, Service Cloud, and Lightning Experience.
• Understanding of Territory Models; integrations with Marketing, Quoting, Slack, and Clari workflows
• Experience with Salesforce automation tools (Flows, Process Builder, Workflow Rules).
• Familiarity with data management tools (Data Loader, Data Import Wizard).
• Basic understanding of Salesforce APIs and integration tools.
• Certifications:
• Salesforce Administrator Certification (required).

Salesforce Advanced Administrator or relevant cloud certifications (preferred).