Sales Operations Manager

Everseen: A leader in vision AI solutions for the world's leading retailers.
Reporting directly to the Chief Revenue Officer, this pivotal role drives efficiency, effectiveness, and strategic alignment across our global Go-To-Market team.

You'll lead the development of a data-driven approach to sales planning, systems, and analytics—empowering our go-to-market strategy and supporting our global growth.

With a strong focus on operational strategy and cross-functional collaboration with Finance, Operations (Customer Delivery), and beyond, this is a high-impact opportunity to shape the future of our revenue engine. Plus, you'll work with cutting edge solutions and teams who are at the forefront of the development in the Vision AI space.

If you're passionate about sales operations and want to make a real impact, we'd love to hear from you.

What You'll Do

• Reporting to the CRO, develop the sales operations strategy and lead, drive and oversee all activities that operationalize Everseen's go to market strategy.
• Collaborate with the CRO on developing a sales planning approach including territory design, quota setting, capacity modelling. Provide data driven insights into current pipeline health, conversion rates and suggested changes to optomise sales revenue.
• Develop and maintain performance management tools and analytics including formalization of KPIs, creation and maintenance of sales dashboards, sales forecasting and trend, risk and opportunity management.
• Oversee the evaluation, implementation and administration of sales technologies including Salesforce and other platforms. Drive CRM data hygiene and usage compliance across teams.
• Ensure process optmisation across the function; design and implement scalable sales processes that align with the customer journey and Everseen's workflows.
• Own lead-to-revenue process mapping and optmisation across the full Revenue team.

Collaborating with

• Go-To-Market Team and CRO
• Operations (Customer Delivery), Marketing and Analytics Teams

Profile And Skills

• 10+ years experience in Sales Operations with at least 3 years leading the Sales Ops function. Experience of working across a distributed, global, SaaS organisation is a must.
• Knowledge of and interest in AI and its use in retail. A keen interest in Everseen's solutions and a technical acumen to understand the features and functions that we offer. Knowledge and experience of the retail and grocery market is a plus.
• Proven experience of supporting a truly global go-to-market team across multiple regions – NAMER, APAC and EMEA.
• Detail focused with a true passion for data reporting, analytics and data driven decisions.
• Deep expertise in Salesforce including recent Salesforce administration certifications.
• A true passion for delivering best-in-class customer experience across internal and external stakeholders.
• Ability to understand, gather, compile and look for efficiencies across Everseen and our processes.
• Experience in high growth scaling environments. Comfortable with a changing landscape and priorities.
• Demonstrates a sense of ownership around leading projects, processes and initiatives to completion.
• Strong verbal and communication skills, Everseen's business language is English.
• Performing duties and responsibilities to the best of your abilities in a diligent, trustworthy, businesslike, and efficient manner.
• There is an expectation of travel with this role including travel to meet with with the wider Everseen team.

About Everseen
Everseen is a leader in vision AI. We are transforming business operations for global retailers, driving measurable business value and improving the customer experience.

We are a dedicated team of inventors, research scientists, engineers, AI experts and retail industry veterans. Our mission is to protect people, process, products and profitability within the retail sector and beyond.

We are trusted by major food, drug, mass, and specialty retailers around the world— including Kroger, Meijer, and Woolworths—we also partner with leading hardware, AI, and cloud computing providers such as Google, NVIDIA, NCR, and Dell.

We are operationalizing vision AI at an unprecedented scale with the largest global footprint of edge AI powered Computer Vision in Retail.

Founded in 2007 and headquartered in Cork, Ireland, Everseen has over 900 employees globally, with a European headquarters in Cork, Ireland, a U.S. headquarters in Miami, and hubs in Romania, Serbia, India, Australia, and Spain.

Key Numbers
Top 11
Trusted by 11 of the top 20 global grocery retailers

120,000+
Edge AI Endpoints Worldwide

+3x ROI
Delivering Market's best ROI

Our Commitment
Everseen is committed to creating an environment where everyone can succeed. Our employees should feel a sense of belonging, have an opportunity to grow their careers, and feel free to be their most authentic selves. Everseen takes great pride in the diversity of its global workforce, and insists upon a safe, inclusive workplace where our differences are our collective strength. We treat each other with dignity, and respect, and require all employees, officers, and directors to seek to understand the importance and value to Everseen of diversity, and inclusion.

Everseen is committed to creating a safe environment for all employees and has a zero tolerance policy for bias and discrimination of any kind. Our work environment is one without offensive, hostile, or intimidating conduct, whether verbal, written or physical, in nature. Everseen will not tolerate prejudice or discrimination of any kind including without limitation, where based on aspects such as, race, colour, sex, gender, religion, age, family status, disability of any kind, sexual orientation.