Sales Operations Support Analyst

About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Title: Sales Operations Support Analyst
Location: Belgrade, Serbia
Work dynamics: first shift (9 AM to 5 PM local time)
Position Summary & Key Areas of Responsibility:
Sales Operations Analyst will be responsible for working with a small team to provide administrative support to the Hospitality Enterprise Sales Team. The successful candidate will have a diverse set of responsibilities. The individual will be responsible for the essential functions below, having primary responsibilities for a subset of these and assisting the team/peers with others through sales peaks and projects. Over the course of time, the individual will be expected to rotate through all of these areas, thus learning the broad set of fulfillment processes and growing/contributing to the larger team. For example, he/she may initial be primarily focused on order entry and order support processes, then after a period of time and once mastered, shift to project management support. This approach provides a great learning and growth path for the candidate to learn all aspects of the business, while simultaneously contributing to a team that relies heavily on each other with the ability to cover multiple duties and needs. The role will entail working with sales personnel, as well as other teams within Account Services/Sales Operations. The candidate will need to have advanced Excel knowledge and analytical skills.

Key Competencies:

• Excellent analytical skills
• Well versed with data analysis and statistics
• Detail oriented
• Project Management
• Problem-Solving Skills
• Drive new ideas and efficiencies into each of the processes
• Proven ability to solve problems creatively
• Strong interpersonal skills and extremely resourceful
• Highly developed communications skills (written/verbal) and interpersonal savvy
• Results/action-orientation; high sense of urgency
• Quick learner, curious

Basic Qualifications
:

• Bachelor's degree
• Language Skills: English Language proficiency is a must
• Customer service experience
• Advanced Excel skills
• Demonstrated history of strong performance
• Demonstrated ability to handle multiple tasks simultaneously and work in a fast-paced environment
• Proven ability to manage details and be process-oriented
• Self-directed, self-starter
• Team player

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

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