Senior Scrum Master for ELS Team

CloudLinux is a global, remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high-volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful.

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The ELS (Endless Lifecycle Support) department is responsible for delivering the Endless Lifecycle Support product, which enables clients to continue using end-of-life (EOL) versions of distributions, libraries, and frameworks.

This is a rapidly evolving project that demands high standards of quality, flexibility, and speed from all participating teams.

We are looking for a Scrum Master who can effectively support the team in a dynamic environment with frequent changes, helping to maintain focus, adaptability, and delivery excellence.

As a Scrum Master, you will support multiple teams working in a fast-paced and ever-evolving environment. Some teams operate in a Kanban mode focused on rapid CVE handling, while others drive automation and process stability. Your role will be to adapt Agile practices to fit each team's context, helping them stay responsive amid frequent plan changes, the introduction of new products, and continuous exploration of new opportunities. You'll foster collaboration between new and existing teams, promote technical excellence, and guide teams toward shared goals while preserving the reliability of our solutions.

This position is key to fostering a culture of innovation, adaptability, and sustained delivery excellence within the ELS (Endless Life Support) department.

As our Scrum Master you will:

• Lead team processes enhancement using Agile and Lean principles through motivation, relationship building, and coaching.
• Mentor product owners and team leaders, while actively engaging with the product.
• Collaborate with the designated department, providing hands-on Agile coaching.
• Act as an Agile coach for the whole department, stepping into the shoes of Scrum Master for 3-4 teams.
• Facilitate gradual changes within teams, guiding them towards Agile thinking.
• Identify and address team needs and challenges, empowering them to embrace continuous improvement.
• Help teams to respond to change fast, adopt quickly to startup environment and challenges
• Support teams in adopting technical excellence, best practices from the Agile perspective
• Assist building collaboration between teams and C-level stakeholders

To thrive in this role, you should possess the following:

• A deep understanding of Agile methodologies, especially Kanban, and knowledge of Lean & DevOps principles will be an advantage.
• Proficiency in Agile coaching and facilitation, guiding teams to self-organization and high performance; facilitating continuous flow and improvement practices within SCRUM and Kanban frameworks, including the management of workflow, work-in-progress limits, and regular cadence meetings.
• Hands-on experience in engaging with multiple stakeholders, including C-level concurrently.
• Ability to collaboratively guide teams and the organization through change by co-creating solutions together, rather than prescribing them.
• Ability to identify and handle conflicts before they become a hindrance to the team's progress.
• Ability to lead by example, inspire others, and maintain a positive and productive work environment.
• An understanding of product thinking, guiding teams towards a business-oriented approach.
• Broad understanding of software development and delivery processes, including requirements definition and release processes.
• Technical background – proven experience in Software Development, QA Automation or similar.

In addition, the following are essential requirements:

• Agile/Scrum certification.
• Proven experience in a similar role within teams.
• Upper-intermediate or higher level of English proficiency.

What's in it for you?

• A strong focus on professional development with opportunities for learning and growth.
• Engage in interesting and challenging initiatives that push your technical and analytical skills.
• Regular interaction with senior leadership, providing insights into strategic decision-making.
• Fully remote work with flexible hours, allowing you to schedule your day and work from any location worldwide.
• Paid one-month vacation per year and unlimited sick leave to ensure you maintain a healthy work-life balance.
• Medical insurance reimbursement to support your health needs.
• Co-working and gym/sports reimbursement to encourage a healthy and active lifestyle.
• The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation.

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