Call Center Assistant Manager
8 hours ago
𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 (𝐓𝐮𝐫𝐤𝐢𝐬𝐡 𝐒𝐩𝐞𝐚𝐤𝐞𝐫) – 𝐢𝐆𝐚𝐦𝐢𝐧𝐠
Location: Belgrade, Serbia
Salary: €2,850 + bonuses up to €2,000+
Hours: 40h/week | 2 days off
Vacation: 10 days per 6 months
Free meal daily | Free gym membership | Company events
We are looking for a Call Center Assistant Manager to join our team in the iGaming industry. In this role, you will support the Call Center Manager in leading daily operations, driving performance, and ensuring top-tier customer service standards.
Key Responsibilities
Assist in managing day-to-day call center operations.
Coordinate and motivate the team to meet KPIs and service targets.
Monitor performance, provide feedback, and implement improvements.
Collaborate with management to optimize workflows and enhance efficiency.
Ensure compliance with quality standards and industry best practices.
Key Requirements
Proven experience in the iGaming industry (mandatory).
Strong background in call center operations and people management.
Excellent communication, leadership, and problem-solving skills.
Fluency in Turkish (mandatory).
Package & Benefits
Salary: €2,850 per month
Bonus: Performance-based (€500–€2,000+ monthly potential)
Working Hours: 40 hours/week | 2 days off weekly
Annual Leave: 10 days per 6 months completed
Extras:
One meal per day provided
Residence & work permit arranged by company
Free gym membership
Motivation events & company parties
If you're ready to take the next step in your iGaming career, apply now by sending the email to
hashtag
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