Call Center Assistant Manager

2 days ago


Belgrade, Central Serbia ZipTalents Full time €42,000 per year

𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 (𝐓𝐮𝐫𝐤𝐢𝐬𝐡 𝐒𝐩𝐞𝐚𝐤𝐞𝐫) – 𝐢𝐆𝐚𝐦𝐢𝐧𝐠

Location: Belgrade, Serbia

Salary: €2,850 + bonuses up to €2,000+

Hours: 40h/week | 2 days off

Vacation: 10 days per 6 months

Free meal daily | Free gym membership | Company events

We are looking for a Call Center Assistant Manager to join our team in the iGaming industry. In this role, you will support the Call Center Manager in leading daily operations, driving performance, and ensuring top-tier customer service standards.

Key Responsibilities

Assist in managing day-to-day call center operations.

Coordinate and motivate the team to meet KPIs and service targets.

Monitor performance, provide feedback, and implement improvements.

Collaborate with management to optimize workflows and enhance efficiency.

Ensure compliance with quality standards and industry best practices.

Key Requirements

Proven experience in the iGaming industry (mandatory).

Strong background in call center operations and people management.

Excellent communication, leadership, and problem-solving skills.

Fluency in Turkish (mandatory).

Package & Benefits

Salary: €2,850 per month

Bonus: Performance-based (€500–€2,000+ monthly potential)

Working Hours: 40 hours/week | 2 days off weekly

Annual Leave: 10 days per 6 months completed

Extras:

One meal per day provided

Residence & work permit arranged by company

Free gym membership

Motivation events & company parties

If you're ready to take the next step in your iGaming career, apply now by sending the email to

hashtag

iGaming
CustomerSupport#CallCenter#AssistantManager#TeamLeadership#PeopleManagement
CustomerExperience
CareerInGaming#GamingIndustry
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BPO#MultilingualJobs
BelgradeJobs
WorkAbroad#HiringNow#JoinOurTeam#CareerGrowth
ManagerRole
TurkishJobs
TurkishSpeaker
FluentInTurkish
TurkishProfessionals
TurkishLanguage
TurkishTalent
TurkishCommunity
NativeTurkish
TurkishMarket#TurkishCareer

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