Sales Manager – Call Center

5 days ago


Belgrade, Central Serbia The Wave Serbia Full time 80,000 - 150,000 per year

Company Description

The Wave Serbia is your trusted partner in recruitment and relocation, guiding talented professionals across borders to new opportunities. We help companies find the right people to grow and thrive. We believe that every move is more than just a job - it's a journey, and we are here to make that journey seamless, supported, and inspiring.

Main Responsibilities

Manage and motivate the sales team within the call center;

Plan and achieve monthly and annual sales targets;

Analyze performance results and optimize processes;

Train and develop team members;

Prepare reports and propose improvements to increase efficiency;

Actively participate in developing sales and marketing strategies.

Requirements

Proven experience in a managerial position within sales or call center operations - mandatory;

Excellent communication and organizational skills;

Strong understanding of KPIs and CRM systems;

Fluency in Serbian (English is an advantage);

Strategic mindset and results-oriented attitude.

We Offer

Competitive salary + performance-based bonus scheme;

Opportunities for professional growth and career advancement;

Modern office and friendly working environment;

Training and support from senior management;

Work in an international company with established standards.

If you believe you are the right candidate, please send your CV and a short cover letter to , mentioning "Sales Manager – Serbia" in the subject line.



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