Payment Development Manager

We are an IT company occupying a remarkable place in the marketing, gaming, and financial segments of the iGaming industry. Our products are successfully implemented in European, African, and Latin American markets.

Ever since we first started, we have been driven to find the best solutions in everything we do. At the same time, we have been building strong connections worldwide, which has helped us establish a strong presence in the industry.

We strive for fun, elegance, and efficiency in everything we do. You can feel this in our relaxed, homelike working environment. We offer employment and seek to hire only the brightest, most driven, and most gifted minds around.

Currently, we are looking for an ambitious Payment Development Manager (Russian speaking) to join our team for
full-time
employment in our beautiful
office
in New Belgrade.

Here are a few reasons to
join us
:

• competitive salary and constant encouragement for your efforts and contribution (annual salary review);
• rapid growth (junior to CEO is a familiar journey for our company. We value business results and individuals eager to raise the bar. As an employer we provide supportive space to pursue your ideas);
• we are taking care of the overall well-being of our people by providing private health insurance and Fit Pass for all;
• work-life balance (25 working days of paid vacation, flexible schedule, corporate events, and team-building activities);
• modern and comfy office (easy-to-get office in new business center with a spectacular view, free fruits, and snacks in the office, playroom with billiard, tennis table, and PlayStation);
• we like to celebrate special days and have fun at our corporate events, and team-building activities, and we have special vouchers for our people's birthdays so you can enjoy your special day.

In this position, we would like you to undertake the following responsibilities:

Payment Systems Management:

• Searching for and connecting new PSPs (payment providers), acquirers, and alternative payment methods, including international and niche solutions.
• Negotiating and concluding agreements with new payment partners, including discussing fees, limits, currencies, payment methods and compliance requirements.
• Market analysis and monitoring of trends in the field of payment solutions, as well as competitors to understand the strengths and weaknesses of our product.
• Full support of payment providers after connection: work control, regular interaction, prompt resolution of incidents and SLA monitoring.
• Daily control of balances, commissions, settlements, conversion of incoming and outgoing transactions.
• Working with reports from PSP, reconciling data, providing information for the financial and accounting departments.
• Building long-term relationships with key contacts of providers.

Analytics and optimization:

• Constant analysis of payment indicators: approvals, rejections, chargebacks, processing speed, transaction costs.
• Identification of weak points and joint work with other departments (Risk, Tech, Product) to eliminate them.
• Participation in the selection and prioritization of payment directions and providers by jurisdiction.

Organization and support of payment solution integration:

• Receiving a full package of information from the PSP: technical documentation on API, business rules, limits, KYC/KYB requirements, etc.
• Checking the completeness and correctness of the materials provided, if necessary, requesting additional data from the provider.
• Setting the task in the tracker for the internal technical team with a clear description of requirements, goals and deadlines.
• Coordinating communication between the PSP and the technical team, monitoring deadlines and correctness of implementation.
• Pre-launch readiness testing: test transactions and reconciliation.
• Participation in the final launch of the new method/provider and further support in the early stages.

Requirements:

• Native or fluent Russian speaker, with professional working proficiency in English.
• 3 years of experience in the field of payments, account management, business development or operational support in the high-risk segment (iGaming).
• Deep understanding of the specifics of the payment industry: PSP, APM, cross-border and local payment methods.
• Skills in financial accounting / accounting for payment providers are required.
• Ability to work in multitasking mode: simultaneously conduct development, analytics, partnership and operational control.
• Experience in communicating with foreign payment providers, understanding their requirements and business models.
• Skills in working with Excel, Google Sheets, CRM and basic BI tools.
• High degree of independence, analytical approach and responsibility.

From our part, we are ready to provide you with our full and comprehensive support in order to cope successfully with this list of tasks. Our
Payment Department
is waiting for you to become an indispensable part of it