Backoffice System Implementation Manager

2 weeks ago

Belgrade, Central Serbia Euronet – EFT Segment Full time €30,000 - €60,000 per year

Euronet Worldwide GDT division seeks to employ a reliable Implementation Manager with a strong technical background and solid experience in Business Analysis, Implementation, and Quality Assurance.

The successful candidate will be based in our Serbia offices and will have the opportunity to develop and oversee the formation of the Implementations team, leading projects that require backoffice systems to operate the business across Europe, APAC, and the Americas.

POSITION OVERVIEW:

This position initially will be a hands-on job where the candidate will perform analysis of the transaction processing need, and then implementation of the necessary configuration to operate the desired business.  The department will actively engage in configuration, testing coordination activities with other project teams, and application go-live support.

As the department evolves, the candidate will build a high performing team that will support future product QA functions, as well as introduce structure, define processes, and enable the team to support expanding responsibilities.

KEY RESPONSIBILITIES:

  • Serve as the lead Systems Analyst with hands-on involvement in requirements understanding, solution provider, database analysis, testing, and support.
  • Analyze relational data models and stored procedures to support system configuration and issue resolution.
  • Write and execute SQL queries for data analysis, validation, and troubleshooting.
  • Collaborate with stakeholders to define and implement project requirements.  Performing light project management including planning, coordination, and tracking progress.
  • Take ownership of escalated issues and conduct root cause analysis.
  • Document processes, data flows, and system changes.
  • Establish structure, introduce best practices, and participate in hiring and onboarding of new team members.
  • Provides sizing estimation and technical dependencies during high level project review.

Requirements

  • Bachelor's degree in IT, Computer Science, Business Administration, or related field.
  • Minimum 5 years of experience in systems analysis, with leadership or coordination exposure.
  • Strong expertise in Microsoft SQL Server, including query writing and optimization.
  • Experience with data warehouses and BI tools (e.g., SSAS, Power BI).
  • Familiarity with project management practices.
  • Experience in database systems (any of MySQL, Oracle, MSSQL, MariaDB, etc. ), API testing tools, CI/CD tools, Linux, and Windows OS.
  • Experience in EFT (Electronic Financial Transactions) business (POS, e-commerce, or ATM) is a plus.
  • Fluency in English (C1 level), both verbal and written.
  • Must have legal right to work in the EU.
  • Some travel within APAC region will be required

COMPETENCIES:

  • Self-driven, self-motivated, highly interested in learning and adopting to changing environments.
  • Proactive skills in anticipating problems and potential solutions.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability and readiness to work in nationally and geographically diversified teams.
  • Team player and positive thinker.
  • Strong planning and time management skills.

Benefits

  • Work in dynamic, stable, international environment.
  • Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.
  • Professional and international working environment
  • Opportunity to work on challenging projects.

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