Project Agent

2 weeks ago

Belgrade, Central Serbia Zelh Full time $20,000 - $60,000 per year

Velociti is the industry-leading, technology and consulting solutions provider, proudly serving enterprise customers and partners with cutting-edge services.

What You'll Do:

• Schedule and manage day to day responsibilities/activities of field technicians.

• Work closely with project managers, schedulers, account managers, and other team members to ensure alignment on project schedules.

• Plan, execute, and finalize schedules according to strict deadlines and within budget.

• Interface with customer/clients on a regular basis, providing project status and problem resolution.

• Provide technical guidance and direction for field technicians.

• Maintain appropriate levels of communication to ensure the customer is well-informed before, during and after service engagements.

• Develop, maintain, and manage project schedules in the time frame promised to the customer.

• Ensure the quality and completeness of work performed meets or exceeds the expectations of the customer.

• Assist Account Team with billing for time & materials services and service agreements.

• Accurate completion, timely submittal and archival of required service documentation.

• This includes Velogic data accuracy, Customer Acceptance Forms and weekly billing.

Work Schedule Options

We offer several fixed shifts. Please review the options below and let us know your preference:

ALL IN EST (USA TIME)

Shift H

  • Working Days: Monday, Thursday, Friday, Saturday, Sunday

  • Hours: 00:00 – 09:00

  • Days Off: Tuesday, Wednesday

Shift I

  • Working Days: Monday – Friday

  • Hours: 17:00 – 02:00

  • Days Off: Saturday, Sunday

Shift J

  • Working Days: Monday – Friday

  • Hours: 22:00 – 07:00

  • Days Off: Saturday, Sunday

Shift K

  • Working Days: Tuesday – Saturday

  • Hours: 06:00 – 15:00

  • Days Off: Sunday, Monday

Shift L

  • Working Days: Monday, Thursday, Friday, Saturday, Sunday

  • Hours: 15:00 – 00:00

  • Days Off: Tuesday, Wednesday

PM Role

  • Working Days: Monday – Friday

  • Hours: 19:00 – 04:00

  • Days Off: Saturday, Sunday

Working conditions:

  • A supportive team

  • Competitive Salary in USD

  • Remote or office mode of work

  • 10 business days of paid time off

  • English courses

  • Equipment provided

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