Customer support

16 hours ago

Belgrade Grad Beograd City Serbia Workanova Full time 90,000 - 110,000 per year

Agent korisničke podrÅke za srpski jezik WorkaNova je BPOkompanija sa dugogodišnjim iskustvom u industriji, poznata po pružanju rešenjakorisničke podrške klijentima na globalnom nivou. Naš klijent, lider u iGamingsektoru, razvija veliki, dugoročan i perspektivan projekat sa ogromnimpotencijalom rasta. Kako bismo podržali ovaj ambiciozan poduhvat, tražimoagente sa odličnim znanjem srpskog jezika koji će se pridružiti našem timu. Glavneodgovornosti:  Pružanje podrÅke naÅim klijentima putem e -maila i live chata, na srpskomjeziku.Obrada upita s pažnjom na detalje i sadržaj.Proaktivno prepoznavanje potreba klijenata i predlaganje efikasnih reÅenja.Fokus na zadovoljstvo korisnika i prevazilaženje njihovih očekivanja.Konstantna saradnja s timom radi unapređenja i optimizacije procesa.   RequirementsZahtevi:  Odličnopoznavanje srpskog i engleskog jezika, pisanog i govornog.Proaktivanpristup s talentom za korisničku podršku i prodaju.Izuzetnekomunikacione i pregovaračke veštine.Visoknivo pažnje na detalje.Poželjnoprethodno iskustvo u korisničkoj podršci.Radiz kancelarije u centru BeogradaRadu smenama    BenefitsPonuđenaplata: od 90.000 do 110.000 RSD,u zavisnosti od nivoa iskustva.Ako želite dabudete deo rastućeg projekta i dinamičnog tima, prijavite se već danas  #LI -DNI

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