Cash Management Agent

2 weeks ago


Belgrade, Central Serbia NCR Atleos Full time €30,000 - €50,000 per year

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces list.

Title : Cash Management Agent
Location: Belgrade, Serbia
Grade: 7

Reporting to the Supervisor/Manager of Cash & Currency, the Cash Management Agent is responsible for day-to-day Service Delivery, reporting and are the primary interface to the customers.

Position Summary & Key Areas of Responsibility


•    Using the OptiVault Bulk cash ordering tool, determine and send the daily bulk cash order to the vendor

•    Monitor daily compliance and ECL services

•    Check Opticash for errors and update history

•    Verify daily orders against Opticash recommendations

•    Run recommendations and forecasts as required

•    Verify all Cashpoints have recommendations

•    Add Manual Orders (if needed)

•    Finalize orders and distribute them

•    Daily communication with other areas of NCR such as IM, MAC and OSM's

•    Daily monitoring of email sent to agent and/or CM team

•    Participate in team meetings and activities

•    Participate in objective setting, performance management, reward, and recognition programs

•    Participate in special projects to continuously improve processes and efficiencies
 
Basic qualifications:


•    Bachelor's Degree

•    Experience in a related work environment

•    Aptitude for providing positive customer service, excellent written and verbal communication skills

•    Excel proficiency

•    Team player

•    Keyboard proficiency and understanding of Windows-based applications/tools
 
Preferred qualifications:


•    Experience with a bank or armored car company in cash management, branch operations, or cash operations would be an advantage

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

  • Private Health Insurance

  • Employee Referral Bonus Program

  • Wellbeing Resources

  • Baby Bonus

  • Life, Accident & Disability Insurance

  • Numerous opportunities for internal career pathing and advancement

  • Discounts for employees at NCR Atleos partners
     

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.


Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.


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