Senior Front Office Agent

2 weeks ago

Belgrade, Central Serbia Metropol Palace Hotel Belgrade Full time €45,000 - €55,000 per year

Metropol Palace Hotel 5* was founded in 1957, when it was originally opened, in its 55 years of tradition in Belgrade, Metropol Hotel, and now Metropol Palace has always been the perfect representative of Belgrade - beautiful, elegant and modern.

The hotel's wide range of suites and apartments, dining and meeting rooms, much in demand for seminars, cocktail receptions and weddings, is located in the very heart of Belgrade.

Due to a high demand we are opening a position of:
Senior Front Office Agent

JOB DESCRIPTION

  • Registers guest and assigns rooms. Accommodates special requests whenever possible.
  • Assists in pre-registration and blocking of rooms for reservations.
  • Thoroughly understands and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  • Understands room status and room status tracking.
  • Knows room locations, types of rooms available and room rates.
  • Must be sales-minded. Present options and alternatives to guest and offers assistance in making choices.
  • Uses suggestive selling techniques sell rooms and to promote other services of the hotel.
  • Knows the location and types of available rooms as well as the activities and services of the property.
  • Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests and day use rooms.
  • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Knows all safety and emergency procedures, is aware of accident prevention policies.

REQUIREMENTS

  • High school graduate or degree in hospitality.
  • Knowledge of Opera reservation system is preferable.
  • Must be able to speak, read, write and understand the English language.
  • Must possess basic computes skills.
  • Previous hotel-related (front desk) experience is required.
  • Must have good communications skills, both verbal and written.
  • Must be able to read and write to facilitate the communication process.

Please note that only short-listed candidates will be invited for an interview.

  • Senior Special Agent

    5 days ago

    Belgrade, Central Serbia ICCM d.o.o. Full time 45,000 - 55,000 per year

    Wir stellen ein: Senior Special Agent Was wir bieten:Top-Gehalt: RSD Monatslohn + BonusSofortige Anmeldung und Willkommensbonus Bezahlte Einschulung – Erfahrung nicht erforderlichModerne Office + Remote MöglichkeitenFixe Schichten, Wochenenden frei Was du mitbringst:Sehr gute DeutschkenntnisseMotivation und LernbereitschaftTeamgeist und Zuverlässigkeit...

  • Front-end Developer

    2 weeks ago

    Belgrade, Central Serbia SAP Full time €60,000 - €100,000 per year

    We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • UI(Fronted) Developer, Meta

    2 weeks ago

    Belgrade, Central Serbia Wargaming Full time €40,000 - €60,000 per year

    The role will involve working on theUI elementsof afree-to-play in-house-engine based PC/Console game. You will work alongside the meta and gameplay teams, your lead, and designers to implement various UI features both in the front-end and in-game.What will you do?Implement the HUD for the core gameplay;Implement the game meta interface system;Work closely...

  • Agent's Assistant

    2 weeks ago

    Belgrade, Central Serbia United Agents Full time €30,000 - €40,000 per year

    Job title: Agent's AssistantReports to: Actors AgentWhere: Located in the heart of London's bustling and creative Soho, United Agents is one of London's leading talent agencies encompassing the worlds of film, TV, books, theatre, and comedy.Who: We have an exciting opportunity within the Actors department for a full time Assistant to one of our Actor's...

  • Customer Service Agent

    2 weeks ago

    Belgrade, Central Serbia Hyperoptic Full time £40,000 - £60,000 per year

    Job title:Customer Service Agent – 1st lineOffice location:Belgrade with Hybrid workingAbout The Role And The TeamAs a Customer Service Agent at Hyperoptic you will work in an energetic environment with over 150 enthusiastic, empathetic and motivated people. You will overcome obstacles on a daily basis and make every problem an opportunity, moving toward a...

  • Front-end developer

    2 weeks ago

    Belgrade, Central Serbia First Line Software Full time €60,000 - €80,000 per year

    About the job Front-end developer (React Optimizely) About the Company First Line Software works with some of the world's top businesses and organizations in industries like healthcare, data engineering, warehouse automation, retail digitalization, mobile app development, and e-commerce. Our projects are as varied as our people, and our people are...

  • Retention Agents

    2 weeks ago

    Belgrade, Central Serbia RMG Talent Full time €45,000 - €55,000 per year

    Job Description – Retention Agents (Forex Industry) Location: Belgrade, Serbia Languages Required: English / Croatian / German Employment Type: Full-time, Office-Based Relocation: Offered for the right candidates About the Company Join a very large, well-established global Forex company with offices worldwide. Our Serbia...

  • Software Front-End Engineer

    2 weeks ago

    Belgrade, Central Serbia BlueCat Full time $90,000 - $120,000 per year

    Have you heard of BlueCat? We're one of those hidden gems that's been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change...

  • Shared Agent's Assistant within the Film, Television

    2 weeks ago

    Belgrade, Central Serbia United Agents Full time €45,000 - €55,000 per year

    We have an opportunity within our Film, TV & Theatre department for a Shared Agent's Assistant. The ideal candidate will be comfortable working alongside two Agents (and with one agent's senior assistant), therefore, high-level organisational skills, and the ability to work in a fast-paced environment are essential. We are looking for a proactive individual...

  • Front-End Developer

    5 days ago

    Belgrade, Central Serbia Wargaming Full time €45,000 - €55,000 per year

    Job OverviewThe Information Design Team is looking for a Front-End Developer to help create engaging, rich-media web content for Wargaming products.We design, build, and localize landing pages and interactive widgets for Wargaming products. Our content is published and maintained across four global regions and in 18 languages, ensuring consistent and...