Resource Management Assistant

PrimeVigilance (part of Ergomed Group), is a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. 

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. 

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. 

Come and join us in this exciting journey to make a positive impact in patient's lives.

CORE RESPONSIBILITIES

Data management:

• Accurately input and maintain resourcing data across internal systems (e.g. Resource Hero, Excel, Outlook etc).
• Maintain resource records for starters, leavers, movers, and returners.
• Ensure data consistency across tools and perform basic data checks, flagging discrepancies as needed.
• Compare and reconcile different data sets to ensure accuracy.
• Understand project budgets and reflect them correctly in Resource database.
• Identify and escalate issues when appropriate.

Reporting and insights:

• Use and quality-check existing reports (in Resource Hero, Power BI and Excel).
• Assist in preparing basic and ad hoc Excel-based reports and analyses.
• Present data and insights clearly.

Departmental stakeholder relationships and communication:

• Attend departmental resource meetings. 
• Coordinate with team members to clarify unclear or missing information.
• Communicate ideas clearly and effectively.

Personal effectiveness and ownership:

• Displays personal organization. 
• Ensure timely completion of administrative and reporting duties.
• Open to feedback and proactive in following up on outstanding items.

High school or university graduate, or equivalent work experience. 

Experience desirable but not required in administrative position. 

Desirable Experience:

• Previous experience in administrative or support roles.
• Familiarity with data quality checks, file management, and basic reporting.

Soft & Behavioral Skills

• Positive, flexible, and proactive "can-do" attitude.
• Strong attention to detail and accuracy, especially in data-related tasks.
• Reliable and consistent in handling daily responsibilities and deadlines.
• Comfortable working independently on multiple small tasks.
• Confident with numbers and organized in checking work quality.
• Clear communicator, empathetic, and adaptable when working with others.
• Team player who contributes to shared goals and supports colleagues.
• Able to work autonomously while staying aligned with the team.

Technical Skills

• Proficiency in Microsoft Excel and general database use is essential.
• Comfortable managing tasks, calendars, and communication through Microsoft Outlook and similar tools.
• Familiarity with internal systems and tools related to data management and reporting (preferred).
• Strong verbal and written English language skills. 

Why PrimeVigilance

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.  

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

We offer: 

• Training and career development opportunities internally  
• Strong emphasis on personal and professional growth 
• Friendly, supportive working environment 
• Opportunity to work with colleagues based all over the world, with English as the company language 

Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join  

• Quality 
• Integrity & Trust  
• Drive & Passion  
• Agility & Responsiveness  
• Belonging 
• Collaborative Partnerships  

We look forward to welcoming your application.