Digital Payment Hub Lead

THE OPPORTUNITY TO SHAPE THE FUTURE OF DIGITAL PAYMENTS IN SOUTHEAST EUROPE

NLB Group is on a mission to build a leading digital financial ecosystem in the region, and the NLB Pay application is at the heart of this transformation. We are not just creating a payment app; we are building a comprehensive digital hub that will redefine how our individual and business customers interact when it comes to innovative payment portfolio.

We are seeking a visionary and experienced Digital Payment Hub Lead to spearhead the technological evolution of NLB Pay. You will be the central technical authority, responsible for architecting and delivering a best-in-class platform. This is a unique opportunity to lead a high-impact initiative, working closely with an exceptional Product Owner to turn a compelling vision into a market-leading reality.

KEY RESPONSIBILITIES

Technical Strategy & Architecture

• Define and own the end-to-end technical roadmap for the NLB Pay platform. Design a scalable, secure, and robust architecture that supports our ambitious growth plans, from user-facing features to backend acquiring processes.

Platform Evolution

• Lead the technical strategy for integrating next-generation payment solutions

Team Leadership & Collaboration

• Build your own team
• Guide, mentor, and empower a cross-functional team of engineers and technical specialists. Foster a culture of innovation, quality, and continuous improvement.

Visionary Partnership

• Work in a tight-knit partnership with our visionary Product Owner. Act as his key technical counterpart, translating strategic business goals into an actionable technology backlog and ensuring technical feasibility aligns with customer value.

Technology & Innovation

• Stay at the forefront of the fintech landscape, identifying emerging technologies, trends, and standards to ensure NLB Pay remains a competitive and innovative solution.

Execution & Delivery

• Oversee the entire development lifecycle, from concept to launch, ensuring together with assigned project coordinator that projects are delivered on time, within scope, and to the highest quality standards.

QUALIFICATIONS

Required:

• 5-7+ years of experience in a senior technical or leadership role within the digital payments, fintech, or banking technology sector.
• Proven track record of architecting and delivering complex, scalable, and secure digital payment solutions.
• Strong, hands-on knowledge of the payments ecosystem: card processing (issuing & acquiring), payment gateways, tokenization, mobile wallets (Apple Pay, Google Pay), and microservices architectures.
• Demonstrated experience leading and mentoring cross-functional technical teams in an agile environment.
• Exceptional ability to bridge the gap between high-level business vision and detailed technical implementation.
• Superior strategic thinking and problem-solving abilities.
• Excellent communication and stakeholder management skills, with fluency in English.

Preferred (Nice-to-Have):

• Direct, hands-on experience in building or managing merchant acquiring systems, payment orchestration layers, or loyalty platforms.
• Familiarity with the specific payment and regulatory landscape in the Southeast Europe (SEE) region.
• Experience with cloud-native technologies and microservices architecture (AWS, Azure, GCP).
• Deep understanding of payment security standards and practices (e.g., PCI DSS, 3-D Secure).
• Degree in Information Technology, Computer Science or a related field; advanced degree or certification is a plus.

WHY JOIN US?

This is one of a key strategic role with the autonomy and resources to shape the future of digital payments for a leading regional banking group. This is the real opportunity to work alongside a highly motivated, talented, and visionary team.

We offer a competitive salary and comprehensive benefits package designed to support your well-being and professional growth, including:

• Private health insurance.
• Performance-based bonuses.
• Continuous learning and development opportunities through online platforms and tailored in-person trainings.
• Membership to support your active lifestyle.
• Team-building events and sports activities at the company and group level.
• Your birthday off to celebrate your special day.
• Additional days of annual leave.
• A supportive and collaborative work environment where your contributions are valued.
• The opportunity to work on exciting projects that impact the future of IT within a leading financial group.
• A chance to be part of a growing team with a clear vision for the future.

At NLB DigIT, we foster a culture of growth, collaboration, and continuous learning. We believe in empowering our employees to reach their full potential and contribute to safeguarding our digital assets.