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Continuous Improvement Manager

3 months ago


Belgrade, Central Serbia Kuehne Nagel Full time
If you are interested in working in a diverse and fast-growing environment, do not hesitate to learn more about this vacancy. Your Role The Continuous Improvement Manager is part of a team responsible for creating and implementing a world-class CI program in the K+N Global Services center. This role is an opportunity to work with 2,000+ talented and motivated colleagues on improving the offshored processes for K+N. Your Responsibilities
  • Design and implement a world-class CI academy with structured training and certification in the KN Global Services
  • Create and maintain a tool-kit of relevant CI/Lean/Six Sigma tool tailored to the KN Global Services organization
  • Drive the local deployment of the CI training academy and become a local CI champion
  • Build a culture of continuous improvement and create a CI mindset in all business units
  • Support teams in the practical application, help identify opportunities, and apply lean/Six Sigma tools
  • Measure and quantify the improvements, and show-case the value of local CI initiatives
  • Empower operational leaders to become Lean champions through coaching and consulting
  • Collaboration with CI counterparts across the KN Global Services organization (Costa Rica, Cebu, Belgrade, and Thessaloniki)
  • Stay up-to-date with developments in CI practices
Your Skills and Experiences
  • Project
    Management Experience
  • Proven
    record of driving quantifiable improvements with Lean/Six Sigma
  • Fluent in English language
  • Lean/Six
    Sigma black-belt preferred
  • Preferred Experience
    building and rolling out CI programs
  • Global
    Business Services / Shared Service Center experience is preferred
  • Preferred Freight forwarding experience
  • Excellent communication- and presentation skills
  • Proven ability to work in cross-functional and multinational teams
  • Analyctical, fast-learner, action oriented, problem-solver
  • Proven, multi-year record of driving CI programmes
  • Confident in ability to lead change
  • Self-motivating and self-driving

Good Reasons to Join With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
Kuehne+Nagel Global Services (KN GS) are operating at four locations: Belgrade, Thessaloniki, Heredia and Cebu. EMEA KN GS, based in Belgrade is serving the regions Europe, Middle East and Africa as an internal service provider, being responsible for the handling and execution of operational tasks within the organization. Global Services in Belgrade were founded in 2009, with a significant growth since then and nowadays employs more than 1,800 employees for more than 40 different countries in Europe, Middle East and Africa. Our mission is to become the integrated service provider within the KN organization by delivering excellent service and sustainable improvements through process optimization, cost-efficient solutions with world-class people.