
Cash Management Specialist
1 day ago
Cash management involves ensuring timely and accurate receipt of payments from clients. As a Cash Management Specialist, you will be responsible for managing our cash flows, preparing and processing invoices, and monitoring payment schedules to guarantee prompt payment from clients.
This position requires strong analytical skills, attention to detail, and excellent communication skills to effectively manage client relationships and resolve any payment discrepancies in a professional manner.
Key Responsibilities- Retailer Communication: Maintain regular communication with retailers to ensure clear understanding of their needs and expectations regarding invoice summaries, account balances, and payment pickups.
- Invoice Discrepancy Resolution: Identify and resolve discrepancies in invoices paid to brands instead of distributors, serving as the primary point of contact to rectify issues efficiently.
- Multichannel Communication: Ensure effective communication using both emails and phone calls to accommodate retailer preferences and facilitate smooth interactions.
- Collaboration and Issue Resolution: Participate actively in problem-solving discussions to contribute to resolving time-sensitive issues.
- Documentation and Tracking: Record communication details with retailers and track interactions and progress accurately.
- Experience: Minimum 1-year experience in logistics/customer-facing roles, preferably with experience in Google Spreadsheets/Excel and accounting software, with QuickBooks being a plus.
- Excellent Communication Skills: Strong verbal and written communication skills are essential for effective interaction with retailers and brands.
- Attention to Detail: Meticulousness is required to accurately document information, analyze data, and address invoice discrepancies promptly.
- Problem-Solving Aptitude: Ability to think critically and find creative solutions is vital, particularly when resolving payment issues and managing delivery changes.
- Collaboration: Working well within a team environment is essential, as you collaborate with various departments to resolve issues and make decisions that benefit all stakeholders.
- Organization and Multitasking: Effective time management and ability to handle multiple tasks simultaneously are crucial for maintaining productivity in a fast-paced environment.
- Fully remote position
- Online yoga and English classes
- Internal Learning and Development Advisor / Consultant to support your growth
- Salary increase opportunities based on performance
- Opportunities for professional growth; working with leading companies in the expanding industry
- Learn on the best accounting stack - Oracle, Sage, Xero, QBO Advanced & Python dev support
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