Business Development Manager

About Finist SCM

Finist SCM is a dynamic and rapidly growing international company that provides logistics solutions of any complexity. As a 4PL operator, we deliver comprehensive services and offer our employees opportunities to take part in large-scale, exciting projects where professional development and growth come naturally.

Our services include:

• Full range of air, sea, road, and rail transportation from any country to Serbia and worldwide
• Customs brokerage, insurance, certification, and warehousing solutions
• Development and implementation of innovative IT solutions in logistics

At Finist SCM, you will gain access to international projects, professional training, and continuous development opportunities. We believe in our employees and create the conditions for their successful growth. Join us

Due to the expansion of our office in Serbia, we are seeking a
Business Development Manager
to join our team.

Responsibilities

• Identify and develop new clients with regular shipment flows or one-time projects through various channels, including cold calls
• Build and maintain strong relationships with existing clients to increase service volumes
• Participate in exhibitions, conferences, and other marketing events to promote the company and attract potential clients and partners
• Organize and conduct meetings with new and existing clients
• Contribute to the preparation of tender proposals
• Request transportation quotations from company partners or the operations department
• Prepare pricing proposals for clients in the approved format
• Coordinate contracts with clients in cooperation with legal and finance departments
• Support clients in resolving unexpected issues related to services sold (troubleshooting)
• Provide expert consultations on transportation specifics, possible routes, and customs clearance
• Maintain timely operational and monthly statistical reports, ensuring accurate data entry into the company database
• Monitor market trends, collect and analyze commercial information for decision-making and team use
• Execute management assignments within the scope of responsibilities and provide reports as required
• Adhere strictly to business ethics in all interactions with colleagues and clients, ensuring compliance by all involved team members
• Maintain a professional appearance and create a positive working environment
• Proactively request additional resources or information needed to accomplish assigned tasks
• Prevent and resolve conflicts promptly, fostering constructive cooperation
• Continuously enhance professional skills and stay updated with company policies, orders, and procedures

Requirements

• Higher education
• Minimum 2 years of proven experience in a similar position, with measurable achievements (preferred)
• Specialized training in effective communication; sales and negotiation training (preferred)
• Proficiency in MS Office; CRM system experience (preferred)
• Advanced level of written and spoken English
• Strong analytical and planning skills: ability to set goals, prioritize, define deadlines, and monitor performance
• Experience in business correspondence and telephone negotiations
• Knowledge of sales techniques and logistics processes
• Understanding of transport industry terminology (including in English), Incoterms, and contract terms with carriers
• Ability to analyze and process information using IT tools
• Awareness of market trends and opportunities in logistics services
• Familiarity with company document flow and business communication standards
• High level of business ethics, professionalism, and a neat appearance

What we offer

• Employment in a stable, dynamic, and growing international company
• Competitive salary aligned with your knowledge and qualifications
• Annual performance-based bonus
• A supportive and professional team environment

If you are responsible, results-oriented, and eager to develop your career in an international company, we invite you to join the Finist SCM (Serbia) team. We look forward to receiving your CV