Work-from-Home Customer Support – French Speaking

10 hours ago

Belgrade, Central Serbia TalentPop App Full time €20,000 - €25,000 per year

Are you fluent in
French and English
? Do you enjoy helping people and finding solutions? Join our remote team and make a real impact by providing friendly, helpful support from the comfort of your home.

What You'll Do

As a
Customer Support Representative
, you'll be assisting French-speaking customers via
calls, chat, and email
. You'll answer questions, solve problems, and make sure each customer leaves the conversation feeling heard and helped.

Your Main Tasks

  • Provide support in French and English through voice and chat
  • Help troubleshoot customer issues quickly and kindly
  • Personalize each interaction to make customers feel valued
  • Collaborate with your teammates for smooth, consistent service
  • Share feedback to help improve how we do things

What You'll Need

  • At least 1 year of remote/online customer service or call center experience
  • Experience with bilingual customer support is an advantage.
  • Fluent in written and spoken French and English
  • Great communication and problem-solving skills
  • Familiarity with tools like Gorgias, Zendesk, Shopify, or similar is a bonus
  • Calm under pressure and focused on solutions
  • E-commerce or CRM experience is a plus

Work-from-Home Requirements

  • A personal computer/laptop (at least i5 processor)
  • Reliable internet with 15 Mbps+ download/upload speed

Perks & Benefits

  • Competitive salary with regular performance reviews
  • Paid time off to rest and recharge
  • Monthly health stipend
  • Bonuses based on performance
  • 100% remote work – no commute, ever

Why You'll Love Working with Us

We're a growing company that values people—not just metrics. If you're ready to grow your career, make customers happy, and work with a team that truly supports you—
we'd love to hear from you.
Apply today
and let's make great things happen together

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