CRM Lead

6 hours ago

Belgrade, Central Serbia PEOPLEHUNT Full time €60,000 - €80,000 per year
PEOPLE HUNT is Hiring on Behalf of a Global iGaming Company Position: CRM Lead

Location: Remote (CIS or Europe preferred)
Industry: iGaming / Online Casino
Employment Type: Full-time

About the Opportunity

PEOPLE HUNT is hiring a strong, hands-on CRM Lead for a global technology provider in the iGaming industry. This company empowers online casino operators with everything they need to launch and grow - combining operational expertise with innovative marketing and product solutions.

As CRM Lead, you'll take ownership of execution, team coordination, and process optimization - playing a key role in scaling the CRM function as the company continues to grow internationally.

Your Mission

As CRM Lead, you will:

  • Design and execute multi-channel CRM campaigns across email, push, SMS, and in-app.

  • Manage and mentor a growing team of CRM specialists or executives.

  • Lead the operational execution of retention and reactivation initiatives.

  • Translate lifecycle stages and user behavior into clear campaign flows and journeys.

  • Own and improve CRM workflows, processes, and internal tools usage.

  • Coordinate with cross-functional teams (analytics, product, content, design).

  • Monitor and analyze campaign KPIs, deliver actionable insights, and continuously improve performance.

  • Ensure full compliance with marketing and data regulations (e.g., GDPR, CAN-SPAM).

You Bring

  • 4+ years of experience in CRM, lifecycle marketing, or retention - ideally in iGaming, gaming, fintech, or other regulated B2C industries.

  • Proven experience leading or managing CRM teams and improving team workflows and effectiveness.

  • Strong knowledge of CRM platforms (Braze, Optimove, Salesforce Marketing Cloud, or similar).

  • Deep understanding of user segmentation, personalization, automation, and funnel optimization.

  • Excellent organizational and process management skills - able to balance multiple projects and priorities.

  • Analytical mindset with experience using data to optimize campaigns and present performance insights.

  • Fluent English and excellent communication skills; able to work cross-functionally and remotely.

  • A proactive, collaborative, and ownership-driven mindset.

Why Join?

  • Work with a fast-growing, product-driven company that's reshaping the iGaming space.

  • Join a remote-first international team of marketers, product experts, and developers.

  • Own your area while getting the support to grow into senior leadership roles.

  • Competitive compensation, room for growth, and an agile working culture.

Ready to level up your CRM leadership career in a global digital environment? Apply now - PEOPLE HUNT will be in touch with shortlisted candidates.

  • Head of CRM/Retention Lead

    6 hours ago

    Belgrade, Central Serbia PEOPLEHUNT Full time €80,000 - €120,000 per year

    Head of CRM/Retention LeadLocation: Remote (CIS or Europe preferred)Industry: iGaming / Provider Employment Type: Full-timeWe at PEOPLE HUNT are hiring on behalf of a fast-growing iGaming start-up that's building a next-generation gaming platform. We're looking for an experienced CRM & Retention Lead - someone who can design, build, and optimize engaging...

  • Head of CRM

    6 hours ago

    Belgrade, Central Serbia PEOPLEHUNT Full time €90,000 - €120,000 per year

    Head of CRMLocation: Remote (CIS or Europe preferred)Industry: iGaming / Online CasinoEmployment Type: Full-time About the OpportunityPEOPLE HUNT is partnering with an established, fast-growing B2B iGaming technology company to hire a Head of CRM. This is a strategic leadership role for a CRM expert ready to take ownership of customer lifecycle and...

  • Head of CRM

    6 hours ago

    Belgrade, Central Serbia ZipTalents Full time €30,000 - €60,000 per year

    Our client is an established leader in the Betting and Gambling industry. As part of their ongoing expansion and commitment to excellence, we are excited to announce an opportunity for a highly motivated and experienced Head of CRM to join this dynamic team.Base salary: EUR EUR 6000 Neto (depending on the experience)Flexible Working Environment: Choose...

  • B2B Lead Digging

    6 hours ago

    Belgrade, Central Serbia Silver Bell Group Full time €36,000 - €80,000 per year

    Location:Hybrid / BelgradeType:Full-timeWe're looking for a highly motivated and organized professional who loves thehunt— someone who knows how to identify the right prospects, start meaningful conversations, and secure as many qualified meetings as possible.Responsibilities:Actively researching and adding relevant B2B prospects on LinkedInWriting...

  • Growth Market/Lead Generation Manager

    6 hours ago

    Belgrade, Central Serbia ScaleJet Full time €300,000 - €600,000 per year

    Our client, an international digital media marketing Agency focused on developing and implementing strategic marketing plans for the global Amazon marketplace, is looking for a creative and strategic Growth Marketer and Lead Generation Manager to join their dynamic team. Working at the Agency allows you to apply your skills, expertise, and passions to...

  • Localization Lead

    6 hours ago

    Belgrade, Central Serbia Paysend Full time €30,000 - €60,000 per year

    About The Role:Join Paysend to shape the future of a fintech brand trusted by over 11 million customers worldwide and help us build the world's largest digital payments network to simplify money transfers for everyone.As our Localisation Lead, you'll own the end‑to‑end localisation strategy across product and editorial experiences in 20+...

  • Lead Solutions Architect

    6 hours ago

    Belgrade, Central Serbia Merkle Full time €50,000 - €80,000 per year

    Job Description:We Dream. We Do. We Deliver.At Merkle, a dentsu company, we power the experience economy. Whether we're building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it's all in the name of crafting...

  • Lead MarTech Consultant

    2 weeks ago

    Belgrade, Central Serbia dentsu Full time €90,000 - €120,000 per year

    Job Description:We Dream. We Do. We Deliver. At Merkle, a dentsu company, we power the experience economy. Whether we're building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it's all in the name of crafting...

  • Microsoft ICT Team Lead

    6 hours ago

    Belgrade, Central Serbia Comtrade System Integration Full time €40,000 - €80,000 per year

    Comtrade System Integration, founded in 2001. as part of Comtrade Group, specializes in cloud-based digital transformation and the design, development, integration and management of systems and applications.Our domains of expertise include Cloud Services, Predictive Analytics, Digital Business Automation, Security, IoT, CRM, AI, and more. Through...

  • Salesforce System Specialist

    2 weeks ago

    Belgrade, Central Serbia Telesign Full time €30,000 - €50,000 per year

    We are looking for a Salesforce System Specialist to join our team and play a key role in managing and optimizing our CRM ecosystem. Reporting to the Head of CRM Ecosystem, this role involves system and user administration of CRM tools (Salesforce Sales Cloud and Service Cloud), close collaboration with business and technical teams, and ensuring efficient...