Supply Chain Specialist

Do you enjoy working in a team in the international network?
Are you passionate about supply chain or ready to explore that area? Would you like to develop your logistic experience inside our newly formed supply chain organization? Go on reading, because in Epiroc we are now looking for you.

We are searching for a friendly and open colleague to our supply chain team of 9 professionals working for internal supply chain provider organization. We are a diverse team, so we will welcome a female or a male who will help us to grow together. This is
temporary replacement position in period of 1 year.
This position is the
Supply Chain Operations Center Specialist
, responsible for managing the full "order-to-delivery" service process and maximizing customer satisfaction. You will be the key point of contact for daily order handling, deliveries to Customer Centers and end-customers, while maintaining strong relationships with Customer Centers.

What exactly will be your role?
You will be responsible to secure order-to-delivery process for our sales and marketing organizations in Western and Central Europe;

You will work in the ERP system and respond to request on lead time, order status, delivery, availability and, were applicable, parts information and price inquiries;

You will daily monitor the open purchase order report; You will keep local customer care team updated about order status;

You will monitor the performance of forwarders and supplying entities

You will coordinate all imports and exports including clearing instructions to respective clearing agents;

You will ensure compliance to legal requirements for imports and exports with national customs regulations and contact person towards local Customs Authorities;

You will process regional re-distribution requests, returns from local sales and marketing organizations, consignments and service shops;

You will process and support regional transport requests;

You will assist, support, and provide backup coverage for other Supply Chain team members;

You will closely cooperate with customer care colleagues, who are responsible for manual orders entries and for invoicing.

Why will you like us?
We will share with you all we know - Your manager and the rest of the team will always be there to help you.

We have a friendly supportive atmosphere and plenty of benefits.

You can grow with us: we have an open internal job market in the company and we care to develop people. You can be creative and promote your own ideas.

The work in Epiroc is variable: there are challenges and new things to learn every day.

What should you know and be like to fit to us?
We welcome candidates with some logistics or customer service experience (part-time experience is also relevant) and high school degree.

You are happy to work with the system and ready to learn to work in SAP and other similar systems.

You are ready to learn to use new applications and still ready to bridge some gaps using excel, if needed. You are positive and result oriented, you like solving challenges.

You are business oriented and able to communicate effectively with colleagues at all levels.

You are both structured and flexible which helps you to respond on different levels of challenges.

You are advanced in English and fluent in Serbian.

What else is handy?
Our office is in Belgrade, Serbia.
What's next?
So what do you say, do we give it a try? Send us your CV in English.

We will call you if we think you fit and we will have a short conversation to discuss the basic information. If our mutual expectations meet, we will then arrange a personal meeting. In any case, we will have answered anybody by the end of the recruitment process.

Epiroc
is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around passionate employees supporting and collaborating with customers in around 150 countries. Learn more