Commercial Operations Coordinator

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

At Roche, we believe it is critical to deliver medical solutions now – even as we develop innovations for the future. We are passionate about transforming patients' lives and we are fearless in both decision and action. And we believe that good business means a better world.

That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

Purpose

As a Commercial Operations Coordinator at Roche, you will play a vital role in ensuring the smooth execution of commercial processes and operational excellence. By coordinating different phases of the sales process, maintaining strong communication with buyers, and supporting cross-functional collaboration, you will help drive efficiency, strengthen stakeholder relationships, and contribute to Roche's mission of delivering high-quality healthcare solutions to patients.

Responsibilities:

As a Commercial Operations Coordinator, you will:

• Serve as the first point of contact for external customers, ensuring proactive and professional communication related to product supply and availability
• Support the Commercialization Team through the creation, updating, and distribution of reports, as well as coordination of communication with buyers and maintenance of contracts, agreements, and documentation
• Maintain and continuously improve the distribution system to ensure Roche products fully meet market needs, including preparation of business cases for public procurements and tenders
• Coordinate and optimize administrative processes to improve efficiency in commercial operations while ensuring compliance with company policies and regulations
• Collaborate cross-functionally to ensure smooth information flow and effective issue resolution

Requirements & Qualifications

• You have a university degree in medical field (preferably Medicine and Pharmacy); Other business-related degrees (law, economics, etc.) with relevant experience in the pharmaceutical industry will be also considered;
• You have at least 2 years of experience in the pharmaceutical/ biotechnology industry in sales or commercial field;
• You have a growth mindset, learn quickly, and actively share knowledge through collaboration with colleagues across different teams;
• You are a team player with a proactive, solution-focused mindset;
• You write and speak English fluently
• You are self-motivated, passionate about the job with developed customer focus and agility skills
• You are open-minded, result-oriented and dedicated to make a difference and open to constant development

Should you answer the above challenges and requirements with YES then this is the right position for you

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

We believe in the power of diversity and inclusion, and strive to identify and create opportunities that enable all people to bring their unique selves to Roche.

Roche is an Equal Opportunity Employer.

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.