Onboarding Specialist

2 weeks ago

Belgrade, Central Serbia Paysend Full time €40,000 - €60,000 per year

About The Role:

We're looking for an Onboarding Specialist that will be responsible for completing due diligence of new business clients and managing the ongoing due diligence for our existing business client base. You will also be responsible for aspects of compliance & regulatory reporting and in order to do this you will be working closely with our Compliance and Sales teams.

The role is hybrid to be based in either London or Belgrade.


What You'll Do (Responsibilities):

  • Conduct due diligence for Enterprise clients. You will ensure that clients are kept updated on the progress of their application and that activities are completed within SLAs.
  • Conduct due diligence for new Network Partners.
  • Conduct risk assessments and trigger event reviews on an ongoing basis.
  • Have experience of creating, documenting and executing processes.
  • Ensure that onboarding processes remain appropriate and up to date in line with procedures and Paysend's regulatory requirements.
  • Ensure that Paysend is meeting regulatory requirements in relation to CDD / EDD / KYC & KYB.
  • Continuously enhance the onboarding experience by reducing friction and delays and improving the overall client experience and efficiency within the team.
  • Work closely with the Compliance, Operations, Fraud and Sales teams to investigate and resolve any issues as they arise.
  • Ad-hoc tasks as directed by the Head of Enterprise Operations

What You'll Need To Be Successful In This Role:

Essential qualifications: Proven experience in due diligence and onboarding of business clients

Desirable qualifications: Experience with tools such as Google Drive, HubSpot, Comply Advantage, Onfido, SumSub, JiRA, Excel & Word.

Growth mindset – receptive to feedback and continuous improvement

Why Join Paysend?

  • Make a Global Impact: Directly impact millions of users worldwid
  • Accelerate Your Career: Benefit from internal mobility, mentoring programs, and continuous learning opportunities
  • Thrive in a Connected, Global Organization: Collaborate with colleagues across our international hubs and more
  • Embrace a Principle-Driven & Focused Culture: Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible
  • Enjoy Competitive Compensation and Benefits: Receive a competitive salary, benefits, and flexible work arrangements

  • Compliance Onboarding Specialist

    2 weeks ago

    Belgrade, Central Serbia IFX Payments Full time €40,000 - €80,000 per year

    About IFX PaymentsWe're an award-winning global provider of foreign exchange and payment solutions. At IFX, our mission is to become the number one service-led alternative banking partner in EMEA for corporates and Financial Institutions that add value beyond the transaction. We have one guiding principle: to Win. Properly.What we offerEveryone at IFX...

  • Junior Financial Specialist

    2 weeks ago

    Belgrade, Central Serbia ENI-ONE LTD Full time €104,000 - €130,878 per year

    Location:Belgrade, Serbia (onsite, full-time)Position:Junior Financial SpecialistA global iGamingcompany is seeking a motivatedJunior Financial Specialistto join its Belgrade office. This is a great opportunity for a recent graduate to start a career in finance, gain hands-on experience, and grow within an international environment.Responsibilities:Support...

  • Procurement Specialist

    2 weeks ago

    Belgrade, Central Serbia Zelh Full time €40,000 - €60,000 per year

    Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...

  • Service Specialist

    2 days ago

    Belgrade, Central Serbia TLScontact Full time €20,000 - €40,000 per year

    At TLScontact, we work with governments from around the world to provide visa and consular services on their behalf to travelers and citizens. Our core expertise, built up in visa processing, enables us to apply our secure processing experience to a wide range of government and citizen services, both abroad and in-country. Harnessing new technology, we...

  • Finance Analyst Technology Adoption Specialist

    2 weeks ago

    Belgrade, Central Serbia NCR Atleos Full time $80,000 - $120,000 per year

    About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved...

  • Finance Analyst Technology Adoption Specialist

    2 weeks ago

    Belgrade, Central Serbia NCR Atleos Full time $80,000 - $120,000 per year

    About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved...

  • Customer Support Specialist

    2 weeks ago

    Belgrade, Central Serbia Silver Bell Group Full time €2,000 - €3,000 per year

    Join our team and support one of the world's leading automotive brands We are looking for dedicated and professional Customer Support Specialists with excellent communication skills in German and English. Your Responsibilities:Handle incoming inquiries from customers in German via phone, email, and chat Provide accurate information and assistance...

  • Application Specialist

    6 days ago

    Belgrade, Central Serbia TITAN Full time €45,000 - €55,000 per year

    Department: SolutionLocation: Remote – IL / EUType: Full-time, Junior roleAt TITAN's Solution Department, we solve smart puzzles for real-world clients. As an Application Specialist, you'll build logical workflows, help customize the platform to client needs, and collaborate with global teams to design and implement tailored technical solutions.You're not...

  • Technical Support Specialist

    2 weeks ago

    Belgrade, Central Serbia Hunch Full time €40,000 - €80,000 per year

    Technical Support SpecialistDepartment:EngineeringReports to:Technical Support LeadLocation:Belgrade, Serbia (On-site with hybrid flexibility after onboarding)Type:Full-timeReady to launch your career in MarTech?Are you naturally curious about how technology works? Do you get satisfaction from solving complex problems and helping others succeed? If you're...

  • Technical Support Specialist

    2 weeks ago

    Belgrade, Central Serbia Hunch Full time €40,000 - €80,000 per year

    Technical Support SpecialistDepartment: EngineeringReports to: Technical Support LeadLocation: Belgrade, Serbia (On-site with hybrid flexibility after onboarding)Type: Full-timeReady to launch your career in MarTech?Are you naturally curious about how technology works? Do you get satisfaction from solving complex problems and helping others succeed? If...