Business Development Director, Services

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Business Development Director, Mastercard Services

Overview
Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services.

All About The Role
Business Development Director, in partnership with the existing team, will drive growth of Mastercard Advisors business in the South-East Europe division, one of Europe's fastest growing regions, incl. Serbia, Croatia, Romania, Israel & Bulgaria, by developing new business and creating strong partnerships with financial institutions, retailers, FinTechs and government around payment services.

Key Responsibilities Include

• Together with existing team support shaping Mastercard Advisors growth strategy in a cluster of countries consisting of Serbia, Bosnia & Herzegovina and Montenegro (as part of South-East Europe Division) and execute against that strategy
• Lead sales process from prospecting to executing commercial contracts and as well as continuously manage the sales pipeline
• Farm existing accounts as well as hunt for new relationships and growth areas (incl. partnerships)
• Identify the most critical aspects of problems clients or markets are facing to determine new business opportunities
• Develop and maintain strong relationships with both c- and mid-level client management team
• Write well-structured and persuasive proposals and communicate with executives to pursue
• Support selected cross-divisional sales efforts and projects by orchestrating work of local and regional sales, product and client services teams
• Build and leverage deep knowledge of all the Mastercard Advisors capabilities and how they fit together to create customized and relevant solutions for clients solving for their needs
• Leverage subject matter experts to develop best customized proposals for the clients
• Align efforts with Mastercard core team for sales success, including managing external obstacles and maintaining leadership alignment and support
• Partner with project teams to ensure projects' quality and identification of follow-up sales opportunities
• Play a key role in creation of new intellectual capital and become "thought partner" for clients
• Actively participate in recruiting, training and developing team

Education Needed

• Undergraduate degree required
• MBA or relevant post graduate degree (beneficial but not critical)

All About You

• Native local language speaker with advanced English proficiency required
• Consulting experience from a top-rated consulting firm desirable, as is payments/ banking expertise and experience in helping financial institutions at the executive leadership level
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent analytical skills
• Solid track record of delivering (sales) objectives
• Ability to work on a team or independently
• Ability to multi-task in a fast-paced, deadline-driven environment
• Entrepreneurial spirit and can-do attitude
• Advanced Word, Excel and PowerPoint skills

Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.