Manager, Services Business Development

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
*Title And Summary*
Manager, Services Business Development

Overview
Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services.

Role

The Services Business Development Manager, in partnership with the existing team, is an active team member who will drive further growth of Mastercard Advisors business in the Bulgarian cluster (Bulgaria, North Macedonia, Albania and Kosovo) and in the Serbian cluster (Serbia, Montenegro, Bosnia & Herzegovina) part of the South-East Europe division, one of Europe's fastest growing regions by developing new payment services business and creating strong partnerships with financial institutions, retailers, fintechs and government.

Key Responsibilities

• Together with existing team, support shaping Mastercard Services growth strategy both in the Bulgarian and the Serbian cluster and execute against that strategy
• Lead cross-divisional sales efforts and projects by orchestrating work of local and regional sales, product and client services teams
• Identify the most critical aspects of problems clients or markets are facing to determine new business opportunities
• Build and leverage deep knowledge of all the Mastercard Advisors capabilities and how they fit together to create customized and relevant solutions for clients solving for their needs
• Leverage subject matter experts to develop best customized proposals for the clients
• Support the sales process from prospecting to executing commercial contracts and as well as continuously manage the sales pipeline
• Write well-structured and persuasive proposals and communicate with executives to pursue
• Develop and maintain strong professional relationships and partnerships with mid-level client management team
• Align efforts with Mastercard core team for sales success, including managing external obstacles and maintaining leadership alignment and support
• Partner with project teams to ensure projects' quality and identification of follow-up sales opportunities
• Play a key role in creation of new Intellectual Capital and become "thought partner" for Clients
• Actively participate in recruiting, training and developing others

All About You:

• Consulting experience from a top-rated consulting firm desirable, as is payments/banking expertise and experience helping financial institutions at the executive leadership level
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent analytical skills
• Solid track record of delivering on objectives
• Ability to work on a team or independently
• Ability to multi-task in a fast-paced, deadline-driven environment
• Entrepreneurial spirit and can-do attitude
• Advanced Word, Excel and PowerPoint skills
• Undergraduate degree required
• MBA or relevant post-graduate degree recommended

Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.

Corporate Security Responsibility

Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security. All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must:

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Corporate Security Responsibility
All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.