Senior Human Resources Generalist

About Daon

Our company was founded on the principle of securing nations and their borders in the world of identity management. Over the past 20 years, we have continued to maintain these principles, but we have since evolved. Today, we drive a tactical focus on growing our commercial clients through the concept of Identity Continuity. From the moment of enrollment verification through on-going identity authentication – regardless of channel, our platform provides the security our clients need to thrive within their environments.

The culture of our company has been a critical component of our success. Our clients view our teams as true subject matters experts in an ever-changing experience with Identity. Our people drive the focus and experience our clients desire and the outcomes their customers demand. We have global regions serving hundreds of deployments with more than 1B identities managed.

Role Overview
:

We are seeking a motivated HR professional to join our team and help us shape an outstanding employee experience while empowering people and the business. This is a stand-alone HR role in Serbia, where you will be the key HR contact locally while actively collaborating with our lean global HR team with representatives in Dublin (Ireland) and Fairfax, VA (US).

This is a one-year contract role with possibility of extension to an indefinite period.

Role Responsibilities:

• Manage the full end-to-end recruitment process, from talent sourcing to successful onboarding, ensuring the best candidate experience
• Handle the entire employee administration life cycle, including contracts, records, and compliance with local labor regulations
• Serve as the main point of contact for all local HR-related matters
• Partner closely with senior and middle management as a trusted HR advisor, providing guidance on people-related matters and contributing to strategic decision-making
• Continuously work on initiatives to improve employee satisfaction, engagement, and overall workplace culture
• Develop, implement, and update HR policies and procedures to ensure alignment with best practices and company culture
• Lead and oversee the performance management process, supporting managers and employees in achieving their goals

Qualifications:

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
• Solid knowledge of Serbian labor law and HR best practices
• Strong communication and interpersonal skills, with the ability to build trust across all levels of the organization
• High ethical standards and the ability to consistently "do the right thing," even in complex or challenging situations
• Proactive, self-driven, and able to work independently in a stand-alone HR role
• Hands-on experience in recruitment, employee relations, performance management, and HR administration
• 3+ years of experience in a broad HR role (generalist or similar), preferably in an international environment
• Fluency in English, both written and spoken

Daon Offers:

Health

• Private health insurance that covers you and your family members
• Monthly sports motivation budget
• Company-sponsored life & accident insurance

Team Events

• Summer and holiday company sponsored events
• Regular team sports and social events, outings and socializing
• Frequent team meals and office sweet days

Development

• Knowledge sharing sessions and meetups
• Individual approach to the development of each person
• Environment that strives to empower employees by utilizing the latest technologies

Organization

• Hybrid way of working organization - working from home and office (currently 2/3 model)
• Total process ownership goal, with all the necessary help along the way

Join the brightest minds from around the globe as we build the future of digital identity