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Operations Manager

3 weeks ago


Belgrade, Serbia Sagan Recruitment Full time

Job Title: Operations Manager
Location:
Remote (PST Time Zone)
Salary Range:
up to 3500 USD

Work Schedule:
Monday - Friday, 7:00 AM to 3:00 PM (PST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Company:

Sagan represents a growing US-based operations team focused on environmental compliance and reporting. The company values process clarity, efficient workflows, and the ability to proactively improve internal tools and documentation. This is a primarily internal-facing role with some client interactions.

Position Overview:

We're seeking a highly organized and self-sufficient Operations Manager to lead administrative operations, manage internal reporting and estimation workflows, oversee a small remote team, and coordinate closely with field leadership. The ideal candidate is detail-oriented, proactive, and thrives on creating clarity and efficiency in complex systems. This role plays a central part in keeping the business running smoothly and continuously improving.

Key Responsibilities:

  • Team Management: Lead and support a small remote team (Bookkeeper, Estimator, Reporting Specialist), set goals, provide feedback, and ensure accountability.
  • Field Coordination: Work closely with field leadership to align administrative tasks with field operations and project timelines.
  • HR & Payroll Liaison: Coordinate onboarding, benefits, and payroll with the companys PEO; ensure policy compliance and assist with employee issues.
  • Insurance & Compliance: Manage insurance renewals and COIs; stay up to date on regulatory requirements and maintain documentation.
  • Administrative Oversight: Delegate and oversee admin tasks such as report formatting, travel booking, task assignments, and supply purchasing.
  • Reporting QA: Review client-facing reports for accuracy, formatting, and completeness; ensure timely reporting from all active sites.
  • Vendor Management: Manage vendor relationships and contracts; monitor usage and negotiate renewals or changes as needed.
  • Process Improvement: Lead small internal ops projects to streamline systems, improve documentation, and increase operational efficiency.


Qualifications:

  • 4+ years of experience in operations, administration, or team coordination roles.
  • Proven experience managing and supporting a team.
  • Strong written and verbal English communication.
  • Experience working with US-based teams.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Self-directed, organized, and detail-focused.
  • Reliable internet and up-to-date computer setup.
  • Comfortable solving problems and asking for help when needed.


Resume Submission Guidelines:

To help us review your application efficiently, please submit your resume in text-based PDF format only.

Avoid uploading scanned documents, image files (JPG/PNG), or Word documents (DOC/DOCX) format to prevent your application from being overlooked.

Important: For timely processing, both your resume and introductory video must be submitted in English.