Front Desk and Patient Intake Coordinator

1 week ago

Belgrade, Central Serbia Vertu Agent Full time €25,000 - €45,000 per year

About Us:

At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.

Our Culture:

We prioritize excellence, accountability, and continuous learning. Our environment is collaborative yet results-driven, celebrating initiative, problem-solving, and high-impact contributions. Top performers are recognized, mentored, and given opportunities to take on leadership responsibilities.

About the Role:

We are seeking an experienced Medical Receptionist to manage front-desk operations and patient intake. The ideal candidate has 1–3 years of experience, excellent communication skills, and the ability to handle high patient volume with professionalism.

Key Responsibilities:

  • Greet patients and manage check-ins efficiently.
  • Collect, verify, and input patient information and insurance details.
  • Coordinate scheduling, appointment reminders, and cancellations.
  • Maintain organized patient records in EMR/EHR systems.
  • Provide excellent customer service and address patient inquiries.
Requirements
  • 1–3 years experience as a medical receptionist or patient intake specialist.
  • Proficient with EMR/EHR systems and office software.
  • Strong communication, multitasking, and organizational skills.
  • Professional and empathetic demeanor with patients.

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