JIRA Administrator

Hello there, thanks for paying attention to our vacancy and let us introduce ourselves.

We are an IT company occupying a remarkable place in marketing, gaming, and financial segments of the
iGaming
industry. Our products are successfully implemented in European, African, and Latin American markets.

Ever since we first started, we have been driven to find the best solutions in everything we do. At the same time, we have been creating strong connections all over the world which have helped us establish our presence in the industry.

We strive for fun, elegance, and efficiency in everything we do. You can feel this in our relaxed, homelike working environment. We offer employment and seek to hire only the brightest, most driven, and most gifted minds around.

Currently, we are looking for an ambitious
JIRA Administrator
to join our team for
full-time
employment in our beautiful
office
in New Belgrade.

Here are a few reasons to
join us
:

• competitive salary and constant encouragement for your efforts and contribution (annual salary review);
• rapid growth (junior to CEO is a familiar journey for our company. We value business results and individuals eager to raise the bar. As an employer we provide supportive space to pursue your ideas);
• we are taking care of the overall well-being of our people by providing private health insurance and Fit Pass for all;
• work-life balance (every second-week Power-Up Friday with 4 hours of working time, 25 working days of paid vacation, flexible schedule);
• modern and comfy office (easy-to-get office in new business center with a spectacular view, free fruits, and snacks in the office, playroom with billiard, tennis table, and PlayStation);
• we like to celebrate special days and have fun at our corporate events, and team-building activities, and we have special vouchers for our people's birthdays so you can enjoy your special day.

We're looking for a system optimizer and problem-solver. This role offers a unique opportunity to shape how dozens of teams collaborate, track progress, and deliver value. Whether it's redesigning a broken process, automating repetitive tasks, or visualizing team performance, your work will be visible and valuable.

You'll work directly with product owners, business stakeholders, and developers, transforming complex ideas into smooth, trackable workflows. And so, you'll have the freedom to propose, test, and implement better ways of working.

Responsibilities:

• Development and support of workflows, automations, scripts, and custom fields.
• Manage user access, permissions, roles, and group policies.
• Ensuring system performance, security, and scalability.
• Collaborate with cross-functional teams to understand business needs and implement solutions.
• Create and maintain documentation for configurations and processes.
• User support, troubleshooting, and training as needed.
• Evaluation and implementation of plugins and integrations from the Atlassian Marketplace.
• Promoting continuous improvement in Jira usage and best practices across the organization.

Experience:

• 2+ years of experience in Jira administration.
• Strong expertise in configuring Jira workflows, diagrams, custom fields, and screens.
• Deep understanding of Jira Query Language (JQL).
• Strong command of ScriptRunner (Groovy scripting) for advanced automation.
• Experience managing user permissions, project roles, and global settings.
• Ability to integrate Jira with third-party systems via REST API.
• Basic understanding of database structure and SQL.
• Experience with migrations, upgrades, and performance optimization.
• Knowledge of ITIL or Agile frameworks would be an advantage.
• Good knowledge of the English language

From our part, we are ready to provide you with our full and comprehensive support in order to successfully cope with this list of tasks. Our
CMS department
is waiting for you to become an indispensable part of it