General Manager

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We've designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people's lives – and we're in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

The General Manager reports to the Associate Director and is responsible for the overall management and maintenance for an assigned project. The General Manager is responsible for all financial aspects of the portfolio, assuring that all income due to owner is collected in a timely manner, and that expenses are controlled in line with ownership objectives meeting or exceeding NOI goals. Relationship building with all tenants to quickly solve tenant problems that may arise and managing tenant satisfaction in efforts to ensure a high level of tenant retention.

The base salary is aligned with market data and is estimated between $90,000 to $115,000 (salary) with the ability to achieve additional compensation through bonus.  This salary range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors, including relevant education/training, experience, and internal equity.

• Perform property inspections on a semi-annual basis and make recommendations to maintain and enhance the asset. Portfolio consists of 50 bank branches throughout West Virginia & Northern Virginia. Manager will work closely with vendors and onsite bank managers to ensure smooth operation of bank branches.
• Supervise scheduling and facilitating maintenance with vendors and tenants. Monitor and oversee the vendors who maintain and repair the systems (i.e. fire alarm, fire sprinkler, etc.) and ensure work is completed in a satisfactory manner and meets with the service contract requirements and applicable codes.
• Oversee in the selection and performance of vendor services, including preparation of request for proposals and service agreements. Monitor vendor performance to ensure compliance and standards established in the service agreement are being met.
• Monitor/maintain responsibility for tenant services, preventative maintenance, inventory control, contracted maintenance, general maintenance and technical proficiency.
• Formulate and implement the preventative maintenance program for the building.
• Monitor the quality and pricing of maintenance work performed by outside contractors, in addition to review bids for projected jobs.
• Primary interface with ownership, client, and asset manager to ensure that objectives are being met.
• Responsible for the planning, budgeting and control of operating and capital expenditures. Manages the preparation of annual budgets, forecasts, monthly reports, and variance reports.
• Supervises the accounts receivable and accounts payable process, including collection of rent, accruals, payment of expenses, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation.
• Responsible for the compliance of all tenant lease agreements to ensure all obligations of the Landlord and Tenant are being met.
• Responds to tenant requests and needs and coordinates with the Property Management and Building Staff Teams to solve the issues. Maintains a strong relationship with the tenants.
• Supervises the compliance of property safety standards, conduct or oversee Fire and Life Safety training, and maintain the building emergency response plans and procedures, along with its related documentation of compliance.
• Supervises and manages team members to ensure exceptional performance is being achieved. The manager is responsible for setting and attaining performance goals, as well as responsible for the development, coaching, and counselling of the team members.

• Bachelor's Degree, preferably in business, real estate, or finance
• Candidate will possess a minimum of five years related experience
• Strong understanding of financial terms and principals and can analyze and conduct complex financial and business decisions
• Preferable Yardi and Kardin accounting software experience
• Ability to effectively resolve situations or complaints from tenants, employees, or management
• Proficient in Microsoft Word and Excel
• Ability to express ideas clearly in written and verbal communications, with the capability to create complex financial and business-related documents
• Strong organizational skills and detail-oriented
• Proven record of providing excellent internal and external customer service

Our Equal Opportunity Commitment

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

Benefits offered to full time W2 employees:

• Traditional and Roth 401k with generous employer match and immediate vesting
• 12 weeks of Paid Parental Leave after one year of tenure
• Medical, Dental, Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short & Long-Term Disability
• Voluntary Critical Illness and Accident Coverage
• Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
• Wellness program
• Employee Assistance Program (EAP)

Work-Life Balance:

• Competitive paid vacation days
• 2 personal/wellness days
• Paid holidays plus 2 floating holidays
• Annual volunteer day for Day of Giving