Customer Operations Lead

4 weeks ago


Belgrade, Central Serbia NCR VOYIX Full time

Customer Operations Lead

NCR VOYIX is a leading global provider of digital commerce solutions. We transform stores, restaurants, and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

As a Customer Operations Lead, you will partner with clients to deliver successful outcomes and experiences by:

  • Delivering and communicating ROI for our clients throughout the customer lifecycle
  • Being the trusted partner for the customer on use-case and product functionality
  • Quarterbacking experiences by various cross-functional teams at NCR, on behalf of the customer
  • Working with internal teams to ensure customer issues are resolved quickly with a high level of satisfaction

Key qualifications include a Bachelor's Degree, 3-5 years of related experience in Customer Success, Account Management, Business Development, Sales Operations, or another client-facing role with technology companies, and fluency in English, German, Spanish, or French.

NCR VOYIX is committed to diversity and equal employment opportunity. We believe in understanding and respecting differences among all people. Every individual at NCR VOYIX has an ongoing responsibility to respect and support a globally diverse environment.

We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career.


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