CRM Campaign Specialist

1 day ago

Belgrade, Central Serbia Gamdom Full time €30,000 - €60,000 per year

We're looking for a data-driven and detail-oriented CRM Campaign Specialist to join our team at Gamdom. In this role, you'll be responsible for planning, executing, and optimizing CRM campaigns across multiple channels, ensuring that every message reaches the right players at the right time. You'll collaborate closely with cross-functional teams, using data insights to boost engagement, retention, and player satisfaction.

Responsibilities
  • Configure and execute CRM campaigns end-to-end across multiple channels (email, onsite notifications, promotional pages).
  • Use data and reporting tools to make informed decisions about segmentation, targeting, and campaign timing.
  • Analyze performance through dashboards and reports (Google Sheets, Tableau, CRM analytics) and refine execution based on insights.
  • Build and validate player segments in CRM systems (Fast Track or similar) to ensure accurate targeting and personalization.
  • Collaborate with cross-functional teams to align campaigns with business objectives and player engagement goals.
  • Track campaign results, providing insights and recommendations for continuous improvement.
  • Ensure all campaigns comply with responsible gaming, data privacy, and regulatory standards.
  • Contribute to workflow improvements, supporting a culture of data-driven execution and accountability.
Key Requirements
  • Proven experience in CRM, lifecycle marketing, or campaign execution (iGaming industry experience preferred).
  • Strong proficiency in managing datasets using Google Sheets or Excel for analysis and reporting.
  • Familiarity with CRM platforms such as Fast Track, with a focus on campaign workflows and segmentation.
  • Strong analytical mindset, connecting data insights to actionable campaign strategies.
  • Excellent organizational skills and ability to manage multiple workflows simultaneously.
  • High attention to detail, accountability, and results-driven attitude.
Perks at Gamdom
  • Fully remote - work from anywhere in the world
  • Flexible schedule
  • 30 days of paid time off
  • Equipment allowance

  • CRM Lead

    1 day ago

    Belgrade, Central Serbia PEOPLEHUNT Full time €60,000 - €80,000 per year

    PEOPLE HUNT is Hiring on Behalf of a Global iGaming Company Position: CRM LeadLocation: Remote (CIS or Europe preferred)Industry: iGaming / Online CasinoEmployment Type: Full-time About the OpportunityPEOPLE HUNT is hiring a strong, hands-on CRM Lead for a global technology provider in the iGaming industry. This company empowers online casino operators with...

  • CRM Designer

    1 week ago

    Belgrade, Central Serbia PEOPLEHUNT Full time €30,000 - €60,000 per year

    Position: CRM DesignerDepartment: CRMReports to: Head of CRMLocation: RemoteLanguages: English (working proficiency), Russian (fluent)About the RoleWe are PEOPLE HUNT, a recruitment agency specializing in top talent for the iGaming industry.On behalf of a fast-growing international brand, we're looking for a CRM Designer - a creative professional who...

  • Sportsbook CRM Manager

    1 day ago

    Belgrade, Central Serbia Gamdom Full time €40,000 - €60,000 per year

    We are seeking a Sportsbook CRM Manager to oversee customer relationship management operations for our global sportsbook. This role is highly operational and dynamic, requiring close collaboration with trading, marketing, customer support, affiliates, and external CRM providers. The successful candidate will manage campaigns, monitor performance, track bonus...

  • CRM/Retention Manager

    1 day ago

    Belgrade, Central Serbia PEOPLEHUNT Full time €35,000 - €60,000 per year

    Job Title: CRM/Retention Manager (US Market Focus)Location: Remote (CIS or Europe preferred)Employment Type: Full-timeClient Industry: Sweepstakes & Digital EngagementRecruiter: PEOPLE HUNT (on behalf of our client)About the RolePEOPLE HUNT is seeking an experienced CRM/Retention Manager on behalf of a rapidly growing sweepstakes and digital engagement...

  • CRM Lifecycle Manager

    3 days ago

    Belgrade, Central Serbia Max Bet Full time €30,000 - €60,000 per year

    Max Bet is part of Flutter Entertainment (LSE: FLTR; NYSE: FLUT) ─ the world's largest online gambling operator, publicly listed on both the New York Stock Exchange and the London Stock Exchange. As a truly global leader in sports betting and gaming, Flutter shapes the future of the industry Max Bet is a rapidly growing company specializing in sports...

  • CRM Data Analyst

    5 days ago

    Belgrade, Central Serbia Raiffeisen banka a.d. Beograd Full time €25,000 - €40,000 per year

    Join our dynamic team as a CRM Analyst, where you'll leverage your analytical skills to perform complex data analyses, segment our customer base, and create insightful reports for stakeholders. You will support CRM campaigns, build dashboards, and use cutting-edge technologies.What will you do?•Perform complex analyzes based on digital and traditional...

  • Senior CRM Executive

    6 days ago

    Belgrade, Central Serbia Tide Full time €40,000 - €60,000 per year

    About TideAt Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.Launched in 2017, Tide is now used by over1 million small...

  • Crypto CRM and Product Executive

    1 week ago

    Belgrade, Central Serbia Sportserve Full time €70,000 - €120,000 per year

    Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and...

  • Crypto CRM and Product Manager

    1 week ago

    Belgrade, Central Serbia Sportserve Full time €70,000 - €120,000 per year

    Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and...

  • Sales And Marketing Specialist

    1 week ago

    Belgrade, Central Serbia Balkan&more Full time 25,000 - 35,000 per year

    Sales & Marketing SpecialistLocation:Belgrade, SerbiaBrands:Balkan&more & CustomiceCompany:Tour Operator LLCAbout usTour Operator LLC is one of the leading regional DMC companies with offices in Serbia and Montenegro, operating under the brands Balkan&more and Customice.@Balkan&morespecializes in tailor-made private and small-group tours across the...