Track & Trace Operator

5 days ago

Belgrade, Central Serbia Zelh Full time €30,000 - €60,000 per year

We are seeking a detail-oriented and proactive Track & Trace Operator with logistics experience to join our team. The ideal candidate will be responsible for monitoring shipments, ensuring on-time deliveries, and resolving any transportation-related issues. This role requires excellent communication skills, strong problem-solving abilities, and a deep understanding of logistics operations.

Key Responsibilities:

  • Track and monitor shipments from origin to destination to ensure timely delivery.

  • Communicate with carriers, drivers, and internal teams to provide real-time updates on shipment status.

  • Identify and resolve transportation delays or issues by coordinating with stakeholders.

  • Maintain accurate records of shipment statuses, delays, and resolutions in the system.

  • Ensure compliance with company policies and industry regulations.

  • Proactively address potential disruptions in the supply chain and escalate concerns as needed.

  • Generate and analyze reports related to shipment performance and key logistics metrics.

  • Assist in optimizing routing and delivery efficiency.

  • Provide exceptional customer service to internal and external stakeholders regarding shipment inquiries.

Working conditions:

  • Work schedule: Mon-Fri 3 pm-12 am CST

  • Competitive Salary in USD

  • Office mode of work (Belgrade location)

  • 10 business days of paid time off

  • Team building and corporate events

  • Equipment provided

  • A supportive team

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