Pre-Sales Representative

2 weeks ago

Belgrade, Central Serbia DevSpark Beograd Full time €40,000 - €60,000 per year

Make a meaningful impact in healthcare by connecting patients with world-class medical services.

At DevSpark, we partner with leading international medical institutions to help patients access exceptional healthcare solutions. We're seeking a compassionate Pre-Sales Representative to join our mission of connecting those in need with life-changing medical treatments.

About the Role

As a Pre-Sales Representative, you'll be the first point of contact for individuals and families seeking medical solutions. This role requires genuine empathy, professional communication, and dedication to helping people during challenging times.

Key Responsibilities


• Engage thoughtfully with potential clients, understanding their medical needs and concerns


• Learn our medical solutions and services to communicate their benefits clearly and accurately


• Conduct sensitive needs assessments to match clients with appropriate healthcare options


• Build and maintain relationships based on trust, respect, and genuine care


• Schedule consultations and coordinate with medical teams


• Maintain accurate, confidential client information in our CRM system


• Collaborate with our Team Lead and international partners to ensure optimal client service


• Work closely with marketing team to develop appropriate outreach strategies

What we are looking for

Essential Skills:


• Excellent communication skills with ability to speak compassionately with vulnerable populations
• Experience with CRM systems and MS Office suite


• Strong emotional intelligence and professional empathy


• Critical thinking and problem-solving abilities


• Fluency in English - proficiency in Russian, Arabic, or Spanish is a bonus


• Ability to maintain confidentiality and handle sensitive information

Preferred Experience:


• Background in healthcare, medical services, or patient advocacy


• Experience in telemarketing or client outreach (healthcare-focused preferred)


• Understanding of medical terminology and healthcare processes

Personal Qualities:


• Strong sense of responsibility and ownership


• Resilience and ability to work with people facing health challenges


• Excellent time management and organizational skills


• Team-oriented mindset with ability to work in multicultural environment

What We Offer


•
Meaningful Work
: Opportunity to make a real difference in people's lives during critical times


•
Professional Growth
: Continuous learning opportunities in healthcare and client relations


•
Global Collaboration
: Work with international medical experts and leading healthcare institutions
•
Comprehensive Training
: Ongoing mentorship and skill development programs


•
Supportive Environment
: Diverse, committed team focused on both individual and collective success


•
Competitive Package
: Base salary plus performance-based incentives

Our Commitment

We believe in the power of compassionate healthcare outreach. Our team works with integrity, professionalism, and genuine care for every client we serve. If you're ready to combine your communication skills with a mission that truly matters, we'd love to hear from you.

Join us in connecting people with the healthcare solutions that can change their lives.

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