Project Agents-PM Coordinator

2 weeks ago

Belgrade, Central Serbia Zelh Full time $30,000 - $50,000 per year

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy

What You'll Do:

• Schedule and manage day to day responsibilities/activities of field technicians.

• Work closely with project managers, schedulers, account managers, and other team members to ensure alignment on project schedules.

• Plan, execute, and finalize schedules according to strict deadlines and within budget.

• Interface with customer/clients on a regular basis, providing project status and problem resolution.

• Provide technical guidance and direction for field technicians.

• Maintain appropriate levels of communication to ensure the customer is well-informed before, during and after service engagements.

• Develop, maintain, and manage project schedules in the time frame promised to the customer.

• Ensure the quality and completeness of work performed meets or exceeds the expectations of the customer.

• Assist Account Team with billing for time & materials services and service agreements.

• Accurate completion, timely submittal and archival of required service documentation.

• This includes Velogic data accuracy, Customer Acceptance Forms and weekly billing.

Working conditions:

  • Working schedule:

    Shift A Monday-Friday 00:00-09:00 CST

    Shift B Tuesday-Saturday 08:00-17:00 CST

    Shift C Wednesday-Sunday 16:00-01:00 CST

    Shift D Monday, Thursday,Friday,Saturday,Sunday 00:00-09:00 CST

    Shift E Monday, Tuesday,Friday-Sunday 08:00-17:00 CST

    Shift F Monday-Wednesday and Saturday- Sunday 16:00-01:00 CST

  • A supportive team

  • Competitive Salary in USD

  • Remote or office mode of work

  • 10 business days of paid time off

  • English courses

  • Equipment provided

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