Customer Support Agent – Romanian language
14 hours ago
About The Company:Workanova is a global BPO customer experience specialist, providing exceptional customer care, sales, technical support, and back -office services. With clients across the Fintech, iGaming, and eCommerce industries, we operate in over 10 languages and are committed to delivering outstanding support around the clock. About The Job:We're seeking a Chat Support Specialist – Romanian language to join our dynamic iGaming team in Belgrade. In this role, you will be the first point of contact for Romanian -speaking players, providing timely, professional, and friendly support via live chat. You will handle inquiries regarding accounts in a fast -paced, highly regulated environment.Key Responsibilities:Respond promptly and professionally to player inquiries via live chatResolve customer issues related to accounts, deposits/withdrawalsEnsure compliance with iGaming regulations and responsible gaming policiesMaintain accurate logs and follow up on unresolved queriesMeet or exceed performance metrics, including response time, resolution rate, and customer satisfaction. RequirementsWhat We're Looking For:Good command of Romanian language (minimum B2)Good command of English language (minimum B2)Previous experience in customer support, ideally within iGaming, is a strong plusExcellent typing, communication, and problem -solving skillsAbility to work independently, manage time effectively, and stay focused during night shiftsFamiliarity with CRM/chat platforms is a plus BenefitsWhat We Offer:Competitive monthly salaryTop -tier training provided by industry -leading expertsOpportunity to grow within a fast -expanding international companyPositive and supportive team environmentComfortable office space in central BelgadeHappy hourPrivate healthcare planLocation: Belgrade, Serbia (On -site), office -basedEmployment Type: Full -timeReady to apply?If you're enthusiastic, customer -focused, and fluent in Romanian, we'd love to hear from you.
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Customer Support Agent
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Belgrade, Central Serbia WeDoSupport Full time €15,000 - €30,000 per yearAt WeDoSupport, we don't just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients' operations stay secure and efficient. Just as we support our clients, we support our team: with...
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Customer Support Agent – Turkish Language
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Belgrade, Grad Beograd City, , Serbia Workanova Full time €20,000 - €40,000 per yearAbout WorkaNova: WorkaNova is a BPO customer experience specialist, delivering exceptional customer care, sales, technical support, and back -office services to companies globally. Our expertise is focused on several different industry sectors such as Fintech, iGaming, and e -commerce industries, supporting more than 10+ languages. About The Role: We are...
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Customer Support Agent – German language
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Belgrade, , Serbia Workanova Full time €20,000 - €40,000 per yearCustomer Support Agent – Germanlanguage WorkaNova is a BPO customer experience specialist,delivering exceptional customer care, sales, technical support, and back-officeservices to companies globally. Our expertise is focused on several different industrysectors such as Fintech, iGaming, and e-commerce industries, supporting morethan 10+...
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Customer Support Specialist
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Belgrade, Central Serbia Silver Bell Group Full time 20,000 - 40,000 per yearAre you passionate about providing exceptional customer support through voice and email channels? Silver Bell Group is currently recruiting Customer Support Specialists in Romanian for one of the leading online shopping platforms in the world. Join us and be part of a dynamic team, offering a lots of benefits and opportunities for professional growth ...
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Customer support agent-Turkish speaker
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Belgrade, , Serbia Workanova Full time 15,000 - 30,000 per yearCustomer support agent-Turkish speaker - (on-site)About the jobWorkaNovais a BPO company with extensive experience in the industry, renowned forproviding global customer support solutions. Our client, a leader in theiGaming sector, is developing a large-scale, long-term, and highly promisingproject with significant growth potential. To support this ambitious...
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Customer Support Agent – Portuguese language
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Belgrade, , Serbia Workanova Full time €20,000 - €30,000 per yearWorkaNovais a BPO customer experience specialist, delivering exceptional customer care,sales, technical support, and back -office services to companies globally. Ourexpertise is focused on several different industry sectors such as Fintech,iGaming, and e -commerce industries, supporting more than 10+ languages. Position Overview: Theideal candidate will...
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Customer Support Agent – French language
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Belgrade, , Serbia Workanova Full time €15,000 - €25,000 per yearWorkaNovais a BPO customer experience specialist, delivering exceptional customer care,sales, technical support, and back -office services to companies globally. Ourexpertise is focused on several different industry sectors such as Fintech,iGaming, and e -commerce industries, supporting more than 10+ languages. Position Overview: Theideal candidate will...
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Customer Support Agent – German language
14 hours ago
Belgrade, , Serbia Workanova Full time €15,000 - €25,000 per yearWorkaNova is a BPO customer experience specialist, delivering exceptional customer care, sales, technical support, and back-office services to companies globally.Our expertise is focused on several different industry sectors such as Fintech, iGaming, and e-commerce industries, supporting more than 10+ languages. Proficient interaction with a variety of...
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Customer Support Agent – Dutch language
14 hours ago
Belgrade, , Serbia Workanova Full time €15,000 - €25,000 per yearWorkaNova is a BPO customer experience specialist,delivering exceptional customer care, sales, technical support, and back-officeservices to companies globally. Our expertise is focused on several different industrysectors such as Fintech, iGaming, and e-commerce industries, supporting morethan 10+ languages.Position Overview:The ideal candidate will be...
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Customer Support Agent
14 hours ago
Belgrade, Central Serbia WeDoSupport Full time €20,000 - €40,000 per yearAt WeDoSupport, we don't just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients' operations stay secure and efficient. Just as we support our clients, we support our team: with...
